Game not showing after redeeming code that said was successful

Hi Joshua *.

My name is Mauro and am glad to assist you, we are sorry for this incident.

I would like to share this information from a previous post:

In some cases a redeemed game can take up to 48 hours to be reflected everywhere.

But, please try this in your console. (Helps to refresh all the content and licenses attached to your account)

1. Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.
2. Unplug the console's power cable from the console and from the power outlet. Wait 5 minutes.
Important: Be sure to wait at least 5 minutes. This step resets the power supply.
3. Plug the console power cable back in.
4. Press the Xbox button on your console to turn it on.

After that, try to remove and re-add your profile on the console.

In case you need it, here's how to remove and re-add:

https://support.xbox.com/en-US/help/account-pro...

Also disconnect your router from power for about 3 minutes. Then connect it again an when everything is working, try again

Source:

https://answers.microsoft.com/en-us...-library/93f2dc2d-9183-4608-b10b-eef01176262c

Thanks,
Mauro

But the first time you redeemed the code did it show you a message that the code was redeemed successful and that 3 months of Game Pass Ultimate subscription was added to your Microsoft account?

That happened to me to when I redeemed my code for Tomb Raider. It said that was successful but it's not in my history anywhere and I was wondering the same thing

I already did and they said that I should have been given a code to redeem the packs. He said it showed that I have not redeemed a code for the bundle and said to talk to Xbox support

When I try to redeem through my 360 the code shows as invalid. Probably because I already redeemed it through the website.

However the xbox live site did say this when I finished redeeming it:

Success!

You now own Destiny Beta!