Game Not Reading

Hey there MuffledScream5.

Sounds like you've given just about every step we would normally recommend a try. If you're having troubles with all discs, setting up a repair is going to be your best option. To set up a repair please head over to our
Service Page and register your Xbox One. Really sorry to hear about the Xbox One troubles!

Hello,

Here is a troubleshooting page for disk reading issues:

https://support.xbox.com/en-US/help...roubleshoot-problems-playing-disc-on-xbox-one

Hope this helps!

If the disc is unreadable due to scratches then there really isn't a thing you can do to make the console read it. I would suggest you check with your local shops and see if any of them offer a disc resurfacing. Game Stop is one
such place and it usually runs around $3/disc.

Hello!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

Porsche, Do you have another Disk to test? If so, please see if it works on the console.

If it doesn't work, let me know.

If it works then perform these below processes

Press the Xbox button to open the dashboard.

Select System > Settings > System > Console Information

Select Reset Console.

Restore and keep my games and apps.

Rest assured, you won't miss games or saves

When asking to pull settings from an old xbox, put no

You will have to log in your accounts again, that's all

Press and hold the power button on your Xbox for 10 seconds, wait for it to turn off. Unplug it. Now wait 1 minute before turning it on.

And try again the disk, please

I remain at your disposal if you have any further questions.

UPDATE: I rolled back the Xbox system update using (LB RB X 2x) in storage and it will play my disk now occasionally it will say unreadable disk but will now play disk. Now I can't play Xbox live due to me not re updating my system. Wtf Microsoft?