Game Not Reading and Kinect Not Responding

Last night my Battlefield 4 and Call Of Duty Ghosts wouldn't load. It wouldn't even read the disc. And everytime I tried to use voice command it wouldn't respond, none of my apps worked either. And I'm wondering what the problem is. Today it would connect
to the internet, but still nothing could load or read. The Kinect still doesn't respond and I can't get to my settings to try to fix it. Apps still don't work either. Is this a issue with xbox one that they are trying to fix, or is there something wrong with
my xbox one? I'm fine if it's problems they are working on, but I'm worried that it's my xbox one.

:)

 

Kinect - not responding

wow ! What a great support... thank you Microsoft for your weakness hardware !

 

Kinect - not responding

Dear support

I updated my Xbox One yesterday and the Kinect did not work at all. I followed the instruction on the support website and my Kinect still listed not plugged in my console.

 

Hi CowFace!

Lets try this: With your console, On, press and hold the power button on the console for 8 seconds until the unit turns off. Unplug the power supply from the back of the console, wait approx. 30 seconds. Hook the cable back up and reboot the console.

Let us know if this resolved your problem.

 

THANK YOU SO MUCH!!!!! IT WORKED!!!!! I was worried...I had tried everything and it wasn't working. And sorry about posting is two places. I posted in the wrong thread and thought no one would see it. THANK YOU AGAIN!!!!!!!!

 

You are very welcome CowFace- keep that trick in mind in case it happens again!

Game on!