game not giving me my points and shuts down

Is it giving some sort of error or is it just shutting down? If it's shutting down. Delete/hard reset/reinstall usually works for me.

That's WHAT I do but give me option to shut controller off or the box , so I have to shut down and restart

Shutting down Ultimate Team is like putting a band aid on a gun shot wound. Accounts will still go missing and enterprising sorts will find new ways to monetise them without selling them on first. If you were to shut down Ultimate Team EA would be well within
their rights to demand that other games where you can trade items in game also have that feature shut down and that's a lot of games. Heck taken the entire way EA could demand that MS points be removed from the service because you can give them to accounts
that are a part of the same family plan.

Hii, I looked at the page but i can't find a solution for my problem.

I see that if i don't shut down the controller when shut down the PC the controller reconects properly but if i shut down the controller and then the PC, when i power up the pc again the controller doesn't reconect automatically when i push the xbox button

Thanks also for the info, i hope that somebody can give me the solution to my problem

Greetings

I haven't found a fix, but for me on xbsx I have to shut game down and relaunch the it reads PL. At one point I had to do this 6x's. I does work.