Game not downloaded

sniper httirirr · Jun 12, 2016

Hi guys I have paid for a game and its not showing on my home and its not showing in my stuff either !!! has anyone got any ideas Thanks

:)

Miss Portia · Jun 12, 2016

downloaded game not working

Hey there XiFuzi0nz XD - can you please create a new thread about your issue, since it is unrelated to this thread? Thank you!

XiFuzi0nz XD · Jun 12, 2016

downloaded game not working

my grand theft auto just wont download it says it is and when it gets to 100% it starts again at a rondom percentage

Pandasaur cx · Jun 12, 2016

Have you looked through your "Ready to Install" list to see if it is there?

TheVerbalMurder

Hey there! There is actually an active service alert for downloading games on demand from the marketplace. All you can do is wait for the situation to be resolved.

HTTPS://www.xbox.com/status

DigitalAssassin

Hi there, the only thing I can think of is did you ever go through your hard drive to see if there was a partial download of the game, possibly with a yellow triangle signalling that it's corrupted?

Sometimes these corrupted partial downloads can stop it from being re-download successfully the second time. See the link for more information on deleting games from your hard drive:

support.xbox.com/.../install-play-delete-game

onyxishere

Sorry to hear it. Please try holding the power button on the console for 10 seconds until it shuts down to see if that helps.

Legendary Plank

I'll save for a new HDD and hopefully it will solve the problem. Thanks for the comments everyone.

Peter_Gamer

Thanks for the response, but they are not showing up in my Ready to Install. They are also not in my account. Might be because they are old (they are for my original Xbox One, which was about 3 years old....)

Game not downloaded