Game missing from Owned Games & Apps

Discus and support Game missing from Owned Games & Apps in XBoX Games and Apps to solve the problem; Hello, I purchased a digital version of Sunset Overdrive in 2015 but had it uninstalled from my hard drive for the past couple years. I cancelled my... Discussion in 'XBoX Games and Apps' started by greganthonyo, Jul 20, 2020.

  1. greganthonyo
    greganthonyo Guest

    Game missing from Owned Games & Apps


    Hello,

    I purchased a digital version of Sunset Overdrive in 2015 but had it uninstalled from my hard drive for the past couple years. I cancelled my Game Pass subscription a while ago (back in February or April 2020).

    I think there might be some error in my account because the game is not showing up in my owned games library - I know that I owned the game for a long time before Game Pass even existed (my game achievements history proves that), so I don't understand why
    I can't find the game or why the Xbox store is asking me to purchase it a second time.

    Please let me know if there's anything that can be done or if any more information is needed.

    :)
     
    greganthonyo, Jul 20, 2020
    #1
    1 person likes this.
  2. Ring of D Red Win User

    Games missing from owned games

    Is there something wrong with the 360 games? I'm noticing and I have a lot less games on the owned games pile and I think they are a lot of the 360 games I got from games with gold. I searched on the xbox store one of the games missing and it still says I own it and I can play it but it's not in the owned pile, is anyone else having this issue?
    I am missing more than 50 games, can’t get an answer from anybody and Xbox support is non existent. No phone number, no email contact, and an AI that is dumb as a brick and offer no real answers.

    I have always been a loyal Xbox fan, bought both the Series X and Series S and have the One X too, but this is unreasonable and maybe Sony is a better company?

    Come on Phil
  3. MJ23 GOAT Win User

    Games missing from owned games

    It seems as though there is some sort of licensing issue going on. I logged a support case with Microsoft a couple of days ago, but the problem still remains. This really needs to be given a higher priority and fixed ASAP!
  4. Doughnuts1995 Win User

    Games missing from owned games

    The few games that I definitely know that's missing, I searched them on the xbox store and they say that I own them and I've installed them and I can play them.
  5. Ring of D Red Win User

    Games missing from owned games

    Still missing some games, need fixing still
  6. Jayarih Win User

    Games missing from owned games

    Yeah I got 99.99% of my licenses that were missing back. Only one I see missing is Nuts and Bolts but no one cares about that game lol
Thema:

Game missing from Owned Games & Apps

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