Game List not updating

Discus and support Game List not updating in XBoX on Consoles to solve the problem; The game list on my profile is not updantig. If I play a new gamet that I never played it won't appear in my profile game list or if I play a game that... Discussion in 'XBoX on Consoles' started by Horach616, Apr 7, 2018.

  1. Horach616
    Horach616 Guest

    Game List not updating


    The game list on my profile is not updantig. If I play a new gamet that I never played it won't appear in my profile game list or if I play a game that I already played and it's in my list it won't go up in the list. Anyone have any Idea about what can be
    causing this? This is been happening for a week, already cleaned the cache and did other things but the problem continues

    :)
     
    Horach616, Apr 7, 2018
    #1
  2. XTC Trunkenbold
    XTC Trunkenbold Guest
    Game List not Updating

    On my girlfriends profile (on the same console) everything is how it should be. How do you explain that ?
     
    XTC Trunkenbold, Apr 7, 2018
    #2
  3. XTC Trunkenbold
    XTC Trunkenbold Guest
    Game List not Updating

    Same problem here.

    And since today all my xbox one games are shown with 0 gamerscore on my profile.

    support wasn‘t able to help
     
    XTC Trunkenbold, Apr 7, 2018
    #3
  4. Vaughn057
    Vaughn057 Guest

    Game List not updating

    Same problem there for me, on Reddit and Jeuxvideo.com is a post with the same issue, i since its 5/7 days for me, i have delete my profil, hard reboot, but we have no find issue for this. ( Sorry for my bad English i am French )

     
    Vaughn057, Apr 7, 2018
    #4
  5. Mister Kernel
    Mister Kernel Guest
    Hello there Horach616! Thanks for reaching out to us.

    For this games issue, let's try briefly
    removing     your profile, power cycle, then redownload your profile again.

    Also, do you happen to notice this Games list issue when you try looking at your games on the Xbox One app on a Windows 10 device?

    Be sure to keep us posted on your progress!
     
    Mister Kernel, Apr 10, 2018
    #5
  6. Vaughn057
    Vaughn057 Guest
    Hi Mister Kernel, i have try what you say and nothing fix it, the problem is on the Xbox One and Windows 10 app's. We are much to have this problem, please report this, i have this for 9 days, thanks.
     
    Vaughn057, Apr 11, 2018
    #6
  7. Horach616
    Horach616 Guest
    Thanks Mister Kernel, I already did that and it didn't work. The issue is on Xbox one and on windows 10 device. Even in the xbox site
     
    Horach616, Apr 11, 2018
    #7
  8. Mister Kernel
    Mister Kernel Guest

    Game List not updating

    Thanks for trying those steps! This was something that we reported to the proper teams & should be resolved now. When you can, could you try out the previous steps that we recommended of briefly removing your profile & power cycling your console?
     
    Mister Kernel, Apr 16, 2018
    #8
  9. X O Jonny
    X O Jonny Guest
    Hello, this has been my issue for the last 3 weeks. I’ve contacted support and all they say is that they are looking into it and pass me off to the forums. Mister Kernel it is 100% not resolved and im frustrated why I can’t get any help.

    I’ve done absolutely everything on my end. I’ve formatted my drive. I’ve deleted my profile, I’ve downloaded my profile on a different Xbox, I’ve manually downloaded an offline update. Everything that’s been suggested and nothing has worked. This is a serious
    internal glitch on the Xbox live side that’s messed some accounts up.

    Can anyone help please?
     
    X O Jonny, Aug 17, 2018
    #9
  10. Balgam
    Balgam Guest
    Same problem here since 3 or 4 weeks and nothing seems to help.

    Very frustrating
     
    Balgam, Nov 1, 2018
    #10
  11. Phoenix1984 Win User

    Game List not Updating

    My games have achievements unlocked again so that must have been related to the server issues they were having earlier today.

    The original problem still persists.
  12. Phoenix1984 Win User

    Game List not Updating

    I see some tweets on August 11 that could be related to our problem (achievements and stats) but they responded the same day saying the issue was resolved when that clearly isn't the case for a lot of us.
  13. SvspecTEK Win User

    Game List not Updating

    I've seen tweets @XboxSupport that look similar to this, might be a known issue on server end guys
  14. CoreySA Win User

    Game List not Updating

    Exact same issue for me for the past 30 days and no answer in site.

    No new game I play is registering and I’ve literally exhausted all troubleshooting numerous times. I’ve even done a factory reset on 2 different consoles.

    Old games aren’t updating either but achievements are unlocking.

    Did you find a fix for this? Anyone have any solutions?
  15. Balgam Win User

    Game List not updating

    Same problem here since 3 or 4 weeks and nothing seems to help.

    Very frustrating
Thema:

Game List not updating

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