game key accepted take me to a dead link to download game ?

Thanks but this is the first time I have ever used this to make a purchase I have no idea where to find my library ?

The only thing I got was an email with the link in the message above which takes me to a link to buy again ?

opened the MS app and found Library, flight simulator in not in there

Thanks Alan

Hi, Alan! It's my pleasure to assist you with this today.

First, please check if you can see the item here and if it says "redeemed/completed":

https://account.microsoft.com/billing/orders

Once confirmed, click on the item's picture icon, which will redirect you to the Xbox website. Please copy and paste the link here so I can check it.

I'm looking forward to your response so we can sort this out.

Thank you!

Hi,

this is the link I was sent it seem to take me to the page to buy the game again.

when I entered the game code it gave a ling to a dead page which I assume was the download. its the PC version I am trying to get. I dont have an xbox

Alan

https://www.xbox.com/en-gb/games/store/microsoft-flight-simulator-2020/9nrrjllxm68v

From where did you purchase this code?

You have both the Xbox and PC version. All copies are upgraded to the 40th anniversary version and you'll find it in your library