Game is rated above restrictions bug

called MS Support. known issue apparently.

installing via Microsoft store instead works.

Recently someone else shared something that can help.
Give it a try:

"I found a solution, First thing, you have to install it from the Microsoft store directly, here is not enough it is necessary: open the run menu: Windows + R typing: regedit follow this path: HKEY_LOCAL_MACHINE / SYSTEM / CurrentControlSet / Services In services look for GamingServices and GamingServicesNet and remove both After that you should be able to start the download "

Source: https://answers.microsoft.com/en-us/subject/for...

I have the same exact issue. All the usual troubleshooting did not work

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Ras

Exists the possibility that this could be a temporary issue, right now there isn't a similar outage reported
https://support.xbox.com/xbox-live-status

But I'm seeing some players posting similar threads in the forums in the last hour
Please try waiting couple hours to see if the status page acknowledge the problem (you can start to report this as well using the web page)

And you can keep an eye on the Xbox support Twitter page
https://twitter.com/xboxsupport?s=21&t=-tUX...

Hi there! Let’s do our best here to sort this out.

To confirm, are you trying to download it from a Windows 10 or Windows 11 machine?

Let’s check if you’re using an adult account or a child account by checking your account privacy settings via https://account.xbox.com/Settings. If you could access your privacy settings, that would mean that you’re using an adult account. But if you were redirected to a different page, you’re using a child account where you need to be added to a family group because only an organizer or adult account can change a child’s privacy settings.