Game installation stuck on 100%. Gamefiles already exist in locked WindowsApp folder that...

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey Michael_Meta, how are you today? Hope you're well.

Michael_Meta, there are a few things we could try, before having to reformat your PC, yes.

So, let's try this, first, make sure your windows and all its services are up to date:

Open Settings, click Update and Security and then Windows Update;

Click Check for Updates;

Click the Download and Install Now option, if available;

Also, check the Microsoft Store for any updates on the Xbox apps and its services.

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Then try this:

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

Then do the same for the Xbox app:

Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

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Then, try to uninstall and install the Xbox app.

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If it still doesn't work you're going to uninstall the games services using a powershell command.

In the windows search bar type Powershell > Right click and select open as administrator > Type the command: "get-appxpackage Microsoft.GamingServices | remove-Appxpackage –allusers" > Wait for the process to finish and then restart the PC, then open your Xbox gamepass app, it will ask you to install the gaming services again, install it and try again.

Then, after you do it, you're going to open the game pass app, it will ask you to download and install the game services again

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If neither of those procedures works, try to restore your PC's OS via the ISO image tool, using that tool you will be able to maintain your installed games and files.

If you're using Windows 10:

https://www.microsoft.com/en-us/software-downlo...

If you're using Windows 11:

https://www.microsoft.com/en-us/software-downlo...

This could be the problem, because even if you reinstall Windows, when you put the games to download on another drive, it can't, because the WindowsApps folder (Microsoft Store and Xbox application download folder) from the previous installation already exists.

Have you tried formatting the drive and putting the games on it to download again? Before doing this, I recommend that you make a backup, but recover the WindowsApps folder, it cannot be present.

Hi,

Error 0x80070005 is an 'access denied' error code. It means that games and apps can't be installed due to file access restrictions.

Did you use D:\ drive on a previous PC or previous install of Windows 10?

Games and Apps on Windows 10 Store install to a folder called 'WindowsApps', if this folder already exists on your drive, you won't be able to install games.

Hi,

The error code 0x80070005 is an accessed denied Windows error. For your issue with For Xbox Game Pass and the Windows Store it usually means there is either an old WindowsApps folder or XboxGames folder on there that existed from a previous Windows install or a different PC. There may be two other folders on your drive, WpSystem and WUDownloadCache.

If these folders exist on your G:\ Drive, they need to be deleted in order for you to use the drive.

Unlike Steam, GoG and Epic, the WindowsApps or XboxGames folders are encrypted/protected.

The Xbox game client application is terrible, it installs the game but locks you out of even read permissions to the folder location.

While that's true and its true for almost every other Game Pass or Windows Store purchase, it's not quite the case for MSFS2020. On this game only the initial 1GB download is in the locked WindowsApps folder.

The main part of the game can be installed practically anywhere on your PC and this folder is not locked as the game was designed to be modified.