Game in my purchase history but not on my "game" list

Discus and support Game in my purchase history but not on my "game" list in XBoX Games and Apps to solve the problem; I uninstalled Madden 19 and now it does not show up on my "game"list. It is in my purchase history. If I attempt to buy it again it says I already own... Discussion in 'XBoX Games and Apps' started by SamDouglas1, Jan 21, 2019.

  1. SamDouglas1
    SamDouglas1 Guest

    Game in my purchase history but not on my "game" list


    I uninstalled Madden 19 and now it does not show up on my "game"list. It is in my purchase history. If I attempt to buy it again it says I already own it. I have done all the obvious reboots etc. nothing works. Any suggestions?

    :)
     
    SamDouglas1, Jan 21, 2019
    #1
  2. SamDouglas1 Win User

    Game in my purchase history but not on my "game" list

    Hey XBF Erick C - tried this and now I am missing a couple other games. I reset the console with no luck either. Any other suggestions?
  3. FreakRoach Win User

    Game in my purchase history but not on my "game" list

    It may already have been installed without you noticing it in case your console was set on Instant On. Or if not you should be able to see it under Ready To Install list. When you say that you attempt to buy it again, on that page don't you see any option
    to Install or Play?
  4. SamDouglas1 Win User

    Game in my purchase history but not on my "game" list

    No luck! Any other suggestions? Thanks for the help!
  5. Whitey Black Win User

    Game in my purchase history but not on my "game" list

    log out, power cycle your console. Please hold down the power button on the front of the console for approximately 15 seconds until the power light shuts off. Wait about 60 seconds, then power it back on. Be sure you see the green "XBOX ONE" animation loading
    screen when you power it back up. log in and go search the game and install.

    hope this resolve all.
  6. XBF Erick C Win User

    Game in my purchase history but not on my "game" list

    Hey there Sam,

    Sorry to hear you are running into this problem. Let's go ahead and take some steps to possibly resolve this. If you have not already done this, go ahead and

    Remove your account
    from the console,
    Physically Power Cycle
    the car and then Add the account back to the console. Once you have done this take another look and see if there was any changes. If the issue persists Go ahead and perform a

    Soft Factory Reset Keeping Games & Apps
    . Make sure you have your account information as this will remove all accounts and have you add them back to the console.

    Give this a try and let us know of any changes.
Thema:

Game in my purchase history but not on my "game" list

Loading...
  1. Game in my purchase history but not on my "game" list - Similar Threads - Game purchase history

  2. Weird thing — I just got a $100 Xbox gift card for my Android game purchases

    in XboX Insiders
    Weird thing — I just got a $100 Xbox gift card for my Android game purchases: Not sure if this is common, but I got an email saying I was eligible for a $100 Xbox gift card after filling something out last week. I honestly thought it was a scam, but it worked. Now I’m...
  3. Can i use a xbox game pass purchased in india for cloud gaming?

    in XboX Insiders
    Can i use a xbox game pass purchased in india for cloud gaming?: I wanted to use xbox cloud gaming but im not sure if it’ll work in india submitted by /u/Desperate-Alps-8840 [link] [comments]
  4. Receiving "Wrong Region" Error When Trying to Purchase Xbox Game Pass – All Region Settings...

    in XBoX Games and Apps
    Receiving "Wrong Region" Error When Trying to Purchase Xbox Game Pass – All Region Settings...: I'm trying to purchase Xbox Game Pass, but I keep getting a "Wrong Region" error, even though all my system settings are correctly configured for Turkey. What I’ve already tried: Verified that...
  5. Games being completely removed from my account. Gone from purchase history and library...

    in XBoX Games and Apps
    Games being completely removed from my account. Gone from purchase history and library...: Two games totalling over $100 CAD just completely disappeared off my console, when I tried to play them, they didn't register and asked if I owned it. (I have had these games since I made the...
  6. If I purchase sea of theives and don't purchase game pass will I just own the game without...

    in XBoX Games and Apps
    If I purchase sea of theives and don't purchase game pass will I just own the game without...: If i purchase sea of theives and don't purchase game pass will I just own the game without getting to play it? 0a9e6a32-5240-4b42-ad87-a013be149662
  7. Pre purchased game with Microsoft points isn't showing up as owned correctly

    in XBoX Games and Apps
    Pre purchased game with Microsoft points isn't showing up as owned correctly: Ok so I pre purchased EA Sports College Football 26 Deluxe Edition with Microsoft points weeks ago. With the game being released soon I decided to to go to upcoming games to see what time it's...
  8. I can’t get sent a parent request to approve purchase of a game pass

    in XBoX Accessibility
    I can’t get sent a parent request to approve purchase of a game pass: Trying to buy game pass. Told we need a parent to buy it but they can’t send parent a request and will need to find another way 91ce3d89-790d-4c67-86ca-8ed80dff76b7
  9. Why I need a game pass while I purchased the disk already?

    in XBoX Games and Apps
    Why I need a game pass while I purchased the disk already?: I purchased a crush team rumble disk and tried to play it, it asks me to get a game pass. I don't wanna play online, I just wanna play with a friend in my room. Why should I pay again, and if a...
  10. Can I retrieve my epic games account using order numbers from my xbox purchase history?

    in XBoX Games and Apps
    Can I retrieve my epic games account using order numbers from my xbox purchase history?: hi, I'm trying to retrieve my old epic games account which had many cosmetics on fortnite, the account was not hacked, I just do not remember the email to it. If I have order numbers from when I...

Users found this page by searching for:

  1. xbox 360 purchases

    ,
  2. there was an error retrieving your purchase history