Game icon not showing while installing on Xbox One S

BlackSkye93 · Jun 14, 2019

I recently bought two games on my Microsoft account to download to my xbox. I used my phone when buying the games. The games show how many gigs they are and are installing, but does not show the game icon. It is a blue icon with a darker blue xbox logo.
Why isn't it showing the game icon?

:)

XBF Erick C

Hey there BlackSkye93,

Go ahead and
Physically Power Cycle your Xbox One and then take another look, could be running into a minor glitch. If the issue persists then go ahead and allow the games to fully install and then take another look under the Games section to see if the icon has changed.

Please let us know if this has helped.

BlackSkye93

I did the power cycle and they finally did pop up. I didn't think about a power cycle because I bought the games yesterday and they showed up as a blue icon. I turned my xbox off after a while and when I turned it back on today, there was no change.

But anyway, thank you. This did resolve the issue.

Tudes24

Hi.

I've tried this but on the new Xbox one s the ready to install doesn't show any of my purchased downloaded games that are available on my old Xbox one s.

SammyVS

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

Only if the game allows, there is a game that does not have the backward-compatible version and it is only possible to install the version for Xbox Series S/X. If the game allows, you should see 2 game icons in your library, a backward-compatible version and one for the Xbox Series S/X.

StuartATrueRed

Hi, The Xbox One X is the best console for gaming. But it is double the price of an Xbox One S. The X plays games & movies in 4K if supported by them, while the S only shows movies in 4K and games in HDR if supported. Both consoles play all games that are
available for the Xbox One, just the Xbox One X shows them in much better and smoother.

Game icon not showing while installing on Xbox One S