Game i Purchased not showing up in library

Discus and support Game i Purchased not showing up in library in XBoX Games and Apps to solve the problem; Hello! so today, I bought "Yakuza Kiwami 2" the game started downloading but i cancelled it because i wanted it downloaded on another drive then all of... Discussion in 'XBoX Games and Apps' started by bootlegger1234, Apr 10, 2022.

  1. Game i Purchased not showing up in library


    Hello! so today, I bought "Yakuza Kiwami 2" the game started downloading but i cancelled it because i wanted it downloaded on another drive then all of a sudden it vanished from my library. when i click on the game on the store, it says "i have it purchased" but i have no way to check or see my game. Any way i can fix this?

    :)
     
    bootlegger1234, Apr 10, 2022
    #1
  2. bootlegger1234 Win User

    Game i Purchased not showing up in library

    The game on the store still shows that i need to buy the game but when i click it, it gives me an error screen saying i have the game already.
  3. SwordofWhedon Win User

    Game i Purchased not showing up in library

    Did you download it originally using Game Pass? If so there may be residual things left over and you should uninstall the game and reinstall it

    Go to yourpurchase history at account.xbox.com and see if the transaction went through
  4. Joel M77 Win User

    Purchased games not showing up in library

    Hi PetarStoiljkovic, my name is Joel, I'm here to help you with any problems or questions you may have.

    PetarStoiljkovic, Every game or bundle purchased, redeemed, or even received as a gift is associated with the account, never with a device, "and without exception is shown in the history." With that being clear, could you tell me what status the purchase of the games you're referring to appears when I search for them in the purchase history of the minor's account?

    https://account.microsoft.com/billing/orders/

    Were the games redeemed on your nephew's account or are you just waiting for them to appear on the console to download them?

    Please note that this is only a public forum, I will respond to you in a short period of time within the possible apologizing in advance for any delay in response. I am simply a user trying to provide information and knowledge that may be useful to others, I am not an employee of Microsoft.

    Regards
  5. AridLizard Win User

    Purchased games not showing up in library

    thank you for taking the time to let us know that you fixed the problem and how you fixed it
  6. kevingreen604 Win User

    Purchased games not showing up in library

    *fixed* disconnected my x box from the router then made a new connection with the same router and everything came back......
Thema:

Game i Purchased not showing up in library

Loading...
  1. Game i Purchased not showing up in library - Similar Threads - Game Purchased showing

  2. Pre purchased game with Microsoft points isn't showing up as owned correctly

    in XBoX Games and Apps
    Pre purchased game with Microsoft points isn't showing up as owned correctly: Ok so I pre purchased EA Sports College Football 26 Deluxe Edition with Microsoft points weeks ago. With the game being released soon I decided to to go to upcoming games to see what time it's...
  3. I just purchased MSFS2024, my card had been charged but the game doesn't show up in my XBox...

    in XBoX Games and Apps
    I just purchased MSFS2024, my card had been charged but the game doesn't show up in my XBox...: Just paid for the Deluxe version of MSFS2024, my CC has been charged and on the site it showed that i own the game. However, when i go in the XBOX App the game doesn't show up in the library......
  4. I purchase Vbuck on Xbox Microsoft store, but it is not showing on the game

    in XBoX Games and Apps
    I purchase Vbuck on Xbox Microsoft store, but it is not showing on the game: I purchase Vbuck on Xbox Microsoft store, but it is not showing on the game, 70a64a94-355e-49e5-9b33-7705cc345cc9
  5. Purchased game on different console but not showing on new one.

    in XBoX Games and Apps
    Purchased game on different console but not showing on new one.: Hello. I purchased a newer gen Xbox and signed into the same account I use for everything. I have all my old games I’ve bought on the old one and expected them to show up on the new one when I...
  6. Why is my previously purchased game not showing as owned in the Microsoft store on Xbox?

    in XBoX Games and Apps
    Why is my previously purchased game not showing as owned in the Microsoft store on Xbox?: I purchased Jedi Fallen Order on my Xbox a while back and now just recently it is saying I do not own the game, however it is still installed and I can still play it and launch it just fine. There...
  7. I pre-purchased Doom Dark Ages. The games section of my x-box one shows the purchase, but...

    in XBoX Games and Apps
    I pre-purchased Doom Dark Ages. The games section of my x-box one shows the purchase, but...: I pre-purchased Doom Dark Ages. The games section of my x-box one shows the purchase, but the install button reads "incompatible" How can I install the game? 695bf8b7-1f1f-4a82-acab-b87fb2af8a9a
  8. Purchased game not showing ownership

    in XBoX Games and Apps
    Purchased game not showing ownership: I own the Madden 25 & College Football 25 Series Deluxe bundle yet it’s asking me to buy the bundle still? Have game pass ultimate and bought it at the $130 discount....
  9. Purchased games show I didn't buy them

    in XBoX Games and Apps
    Purchased games show I didn't buy them: My Microsoft account was stolen causing the game I purchased from Xbox to disappear, I changed the Microsoft account password in time, but the game was gone. I have the order number and payment...
  10. Purchased game not showing up

    in XBoX Games and Apps
    Purchased game not showing up: Purchased game not showing up 197a84a0-ab19-4e6a-86b4-45c66c0f0ff8