Game I preordered randomly refunded.

TylerMoberly · Jul 2, 2020

I preordered insurgency sandstorm a few months ago and just recently i had found 42.38 in my balance. I spent some of it on some other things and then went digging to find out why i had gotten this money, and found the email saying that it had been refunded.
I was just wondering how this could happen or what it means.

:)

steeledwand7664

A refund request would have to of been requested through the refund website and it would have been approved.

Once a refund is processed for a game then the license (ability to play that game) is taken away and you would need to repurchase it in order to play the game.

BlackYoshi

I cant refund my preordered game for some reason

hcaerkraD

I dont believe you can get a refund if you digitally preordered a game.

TipsyDarkmage

Hi, No this did not work. I think the issue is with the store. If I go to the MS store on pc and check the listing, it shows only holding the main game and not the preorder and delux content. The product linked to preorders seems to have been done incorrectly, so preorders of the deluxe edition only link to the standard game when going to download the delux preorder. If you check reviews in the xbox store you will see that all customers who have preordered the delux version have only received the standard version. I think the preorder and delux content will need to be applied to the accounts of preorder customers or they will need to be refunded for the add on's so they can then purchase them from the store again once they have been refunded for the missing dlc.

brandiesel1

The game is on sale already? That's bad. Hopefully you get a refund, but I wouldn't count on it.

It's best to avoid preordering.

Game I preordered randomly refunded.