Game HDR Calibration resets after updates

Hello dear Gamer, first it's a pleasure to be able to help you today.
My name is Vinicius.
I am a gamer and independent advisor on the XBOX community platform.

Hey Alejandro, how are you today, my friend? Hope you're well.

Have you tried to calibrate the HDR settings on your xbox?

To use the HDR Game Calibration app, press the Xbox button  to open the guide, and then select Profile & system > Settings > General > TV & display options > Calibrate HDR for games. Make sure to adjust HDR picture settings while your TV is in HDR mode.

i did it, i reseted to the default setting and then proceed to calibrate HDR for games, i did all the calibration steps but the colors keep looking washed out, for example the game The Medium everything looks foggy and black colors are always brighter than they should, on another more colorfull games all the colors are washed out, and this is not happening with any other device connected to my TV, only with the xbox

When you say "Don't trigger HDR anymore", did it work before?

If it didn't, is your TV new? I ask as some of the newer C1s (manufactures between September and October this year) won't accept a 4k HDR input until LG push out a fix.

Yes, it works before, HDR and Dolby Vision works fine before, after the console AND tv update is not working, only works at the calibrate hdr setting now!!! The tv is new, i buy it this October, but after the 3.20.80 update i have this problem !!!

I’m good, thanks for asking

As far as I know there is no way to “factory reset” the HDR calibration tool.

But you can try factory resetting your console but keeping games and apps to see if that helps

But before that try disabling temporarily automatic HDR via settings > general > video options (or similar) > video modes
Once disable automatic HDR test if you can see a general improve

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey Alejandro, how are you today, my friend? Hope you're well.

Have you tried to calibrate the HDR settings on your xbox?

To use the HDR Game Calibration app, press the Xbox button  to open the guide, and then select Profile & system > Settings > General > TV & display options > Calibrate HDR for games. Make sure to adjust HDR picture settings while your TV is in HDR mode.

Hi Matthew, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Have you tried to use a different HDMI cable?

Please, try calibrating your HDR settings:

Press the Xbox button to open the guide, and then select Profile & system > Settings > General > TV & display options > Calibrate HDR for games.

Make sure to adjust HDR picture settings while your TV is in HDR mode

If it does not work, you can try a system reset.

Before you continue, make sure you've got the account sign-in information. You'll need it to log back into your console after the reset.

You can follow these steps:

Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

Select Reset and keep my games & apps.

If nothing solves it, you may need to submit a repair request.

Source:

https://support.xbox.com/help/hardware-network/display-sound/hdr-tv-settings

https://support.xbox.com/help/hardware-network/console/reset-console-to-factory-defaults