Game going away after I download it

This can also happen if mismatched regions where on the final check you fail the region match check

Does your account region and console and actual region match if not that would be why

In order to get bc titles it must match

Try performing a hard reset by pressing the power button on the console for 10 seconds or until the power shuts off completely. Then unplug the power cord from the back of the console for 5 minutes.

Hi vKz69,

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Usually the message should go away after the game is no longer free, but since that game was free a long time ago, it should go away after you buy it.

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

Please delete clips both on Local storage and on the Xbox Network. After that, please perform an extended power cycle and reset your network hardware.

1. Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.

2. Press and hold the Xbox button on your console for 10 seconds or until it turns off then wait for 2 minutes before turning it on again.

3. After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.

4. If you are using a router, plug in the router and wait for all the lights to return to their normal state.