Game from Xbox App won't open.

Hi, I hope you're doing well and safe out there. I'm an Independent Advisor and I’m happy to help you today.

We can try some steps that might help. Kindly delete all files in C:\Users\User_name\AppData\Local\Packages \Microsoft.WindowsStore_8wekyb3d8bbwe\LocalCache, and then reboot your pc.

This will only rescan all your downloaded files in just a few minutes then try repairing the game, open the Xbox app for Windows.

In My Library, select the game title.

Select the More options (…) button and choose Manage.

Select Files and then Verify and repair.

Let me know how it goes. Thank you!

no it doesn't matter where I open the game from these problems happen to me randomly in 4 different versions I talked about in the previous reply also if it open the game services page it won't open even after a while and yes xbox app services a start up app and I enable it
It seems I have an older version of xbox app and xbox game bar but when I press Check for updates it doesn't appear to have an update
and yes I have all of those services from the services application

I have the same issue. I have no idea what the problem is and I've tried dozens of troubleshooting. This is unacceptable!

Hi belze57,

There's a lot of possible reasons you're unable to open the Xbox app. One of which is having a corrupted app file. To help you resolve this concern, I suggest that you perform the troubleshooting steps below:

Step 1: Run the troubleshooter for Windows apps using the link below. This can help remove conflicts with an app from Microsoft Store.

Click here

Step 2: Reset Xbox app from Settings.

1. Click Start and click Settings.
2. Select System. Select Apps & features.
3. Find the Xbox app and click Advanced options.
4. Click Reset. Restart your device so that the changes can take effect. Launch the Xbox app.
   

Step 3: Delete temporary files.

1. Click Start and click Settings.
2. Select System.
3. Select Storage.
4. Select This PC.
5. Click Temporary files.
6. Choose Temporary files.
7. Click Remove files.

Kindly update us with the results.

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

Check for updates on Windows Update and install all updates including optional/additional updates.
Open the Microsoft Store, click on the 3 dots in the upper right corner ''download and updates'' and click on ''get updates'' and update everything.
Also install the Xbox Companion app, log in with your account, reboot to apply updates, and try using the Xbox app again.