Game freezes on true shot

Hey there

TimothyRidgeway

,

Thanks for reaching out to the Forums for advice on how to deal with this kind of issue. I can totally understand how this could get pretty disheartening. I suggest trying the steps outlined in our

Xbox One Game Issue Solution.

When you get the chance, give that a shot and let us know if that helped.

Thanks for reading!

Hey there Kris with uh K,

Sorry to hear about the freezing issues, please give this guide a shot and let us know if it helps out.

My Xbox One game won’t start or freezes during gameplay

UPDATE* I figured out the game was freezing while using my grenade launcher. I didnt even spam it, just shooting 1 - 5 shots in a minute seemed to freeze it. So dont use a GL in this DLC as it seems to like to freeze.

Hey there Dub!

Sorry to hear that you're dealing with this issue trying to get Spotify to work properly.

Now, what was previously posted is true that with most in app problems, we would refer to the developer, but it never hurts to do some troubleshooting that might help. For most app/game problems, I would suggest trying the steps outlined in our

Xbox One Game Freeze Solution (the steps generally help with apps as well).

When you get a chance, give that a shot and let us know how that helped.

Thanks for reading!

Does the game tend to crash/freeze/lock-up at the same moment? Or is it sporadic?

Game freezing can be somewhat unpredictable, and hard to resolve (especially in older and BC titles that are outside of the development cycle). Sometimes it's the console that causes the problem, if I get game crashes or freezes I try to power cycle the console
and I usually have a good response with that. Give it a shot!