Game Freezes/Controller disconnects

Ransom9133 · Dec 19, 2017

Hi there. I have an Xbox one s, less than a year old. Within the past day or so, I started to have a problem where I would lose some control in my controller, then my controller would disconnect. I would have a hard time reconnecting it, taking out the
batteries and restarting the controller wouldn't do anything, the controller still wouldn't do anything. When this happens, it seems like the game lags/glitches as well. It'll freeze for a second then try to catch up. This has happened in both overwatch and
the witcher 3. I'm trying Skyrim to see if it does it for this too. My Xbox is up to date and so are my controllers. I tried two controllers and they have the same issue. One controller I bought like a month ago. I tried the hard reset/power cycle and that
didn't seem to help either.

:)

SNIPERWOLF123 · Dec 19, 2017

Xbox One Controller Disconnecting, re-connects after a lot of effort, then disconnects again..

I'm getting similar problams with forza2 in mid game controller disconnects brings up message your controller has dc but it's still on and screen freezes have to do hard reset to get it working again

i GeeeeeeK xx · Dec 19, 2017

Xbox constantly disconnecting from xbox live

I would be sat their playing any game then all of a sudden controller starts flashing and disconnects then the game freezes then i get disconnected from xbox live. does anyone else get this?

Mister Cizl · Dec 20, 2017

Hey Ransom9133! Check out
these troubleshooting steps and see if they help resolve the disconnects. A lot of times this can be caused by interference from another device near the console, does the issue occur if you use a wired connection? Post back and let us know how it goes!

NickD54

Wasn’t that the patch for the controller disconnecting and console freezing , because at the time when that released it fixed that problem for me but this is different than that. Can specific games cause a disconnect because I only notice it while playing destiny at the moment

SNIPERWOLF123

I'm getting similar problams with forza2 in mid game controller disconnects brings up message your controller has dc but it's still on and screen freezes have to do hard reset to get it working again

Grenesir

When I posted this workaround procedure, I should have specified that saving/re-loading my world was the only way to permanently resolve the inventory freeze bug within that same world.

Disconnecting/re-connecting the controller un-freezes the game, but doesn't prevent the game from freezing the next time the inventory is opened.

Mister Cizl

Hey Ransom9133! Check out
these troubleshooting steps and see if they help resolve the disconnects. A lot of times this can be caused by interference from another device near the console, does the issue occur if you use a wired connection? Post back and let us know how it goes!

DanielDickson81

I just posted about my controller and constant disconnects, some indicate the controller has disconnected and other times it just acts like it's frozen (with the Xbox button with a solid light), when it freezes I have to remove the batteries.

Game Freezes/Controller disconnects