Game DVR Windows 10 Update, Microphone Quality now Poor

Hi Sam,

Issues with Game DVR on Xbox app may be due to various reasons. It is possible that the update was incompletely installed or corrupted.

To resolve your concern, here are some solutions that you can perform on the computer:

Solution 1. Run the Windows App Troubleshooter to troubleshoot issues with apps on your computer.

You can go to this
link and click the Run troubleshooter button to run the Windows App Troubleshooter.

Solution 2. Check new updates for your apps in Windows Store by following the steps on this

link.

Solution 3. Check your Game DVR settings.

1. Launch the Xbox app, and then select Settings.
2. Go to Game DVR tab and make sure that Record game clips and screenshots using Game DVR is set to On.

If the same issue occurs after performing the basic solutions above, you can go to this

link and perform the steps provided to resolve the issue.

Should you need further assistance, let us know.

Thanks for your reply, I'm still having issues after trying all possible fixes including your suggested ideas.

I spoke to a tech team agent and after deleting the app using PowerShell and testing both the Windows 10 Xbox App and Beta version the issue still persists.

We tried several other fixes but to no avail, this exclusively an issue with the Xbox in Game DVR recording when recording commentary using a microphone, the audio quality on the microphone is of a poor quality when playing back the recording. I tested several
microphones but the poor quality still exists. The in-game audio recording is fine.

This is not an issue with hardware my side. When I used other recording software such as Microsoft Voice Recorder the audio quality is perfect, as it was before the Windows 10 Xbox One App update last week. I've also tried two different computers and I'm
having the same issue. Any more suggestions would be greatly appreciated.

Kind Regards,

Sam

We appreciate your response. Since you are still experiencing the same issue after performing the troubleshooting steps that we provided, we suggest that you check for new updates on your computer.

If there are critical updates, you have to install them on the computer. To check for new updates, click this

link and follow the given steps.

Make sure to restart after making any changes on your computer.

If you are still experiencing the same issue, our last resort is to go back to the previous version of Windows update installed on your computer by following the steps on this

link.

Keep us updated with the results after performing the suggested resolutions above.

Hi Sam,

Issues with Game DVR on Xbox app may be due to various reasons. It is possible that the update was incompletely installed or corrupted.

To resolve your concern, here are some solutions that you can perform on the computer:

Solution 1. Run the Windows App Troubleshooter to troubleshoot issues with apps on your computer.

You can go to this
link and click the Run troubleshooter button to run the Windows App Troubleshooter.

Solution 2. Check new updates for your apps in Windows Store by following the steps on this

link.

Solution 3. Check your Game DVR settings.

1. Launch the Xbox app, and then select Settings.
2. Go to Game DVR tab and make sure that Record game clips and screenshots using Game DVR is set to On.

If the same issue occurs after performing the basic solutions above, you can go to this

link and perform the steps provided to resolve the issue.

Should you need further assistance, let us know.

Thanks for your reply, I'm still having issues after trying all possible fixes including your suggested ideas.

I spoke to a tech team agent and after deleting the app using PowerShell and testing both the Windows 10 Xbox App and Beta version the issue still persists.

We tried several other fixes but to no avail, this exclusively an issue with the Xbox in Game DVR recording when recording commentary using a microphone, the audio quality on the microphone is of a poor quality when playing back the recording. I tested several
microphones but the poor quality still exists. The in-game audio recording is fine.

This is not an issue with hardware my side. When I used other recording software such as Microsoft Voice Recorder the audio quality is perfect, as it was before the Windows 10 Xbox One App update last week. I've also tried two different computers and I'm
having the same issue. Any more suggestions would be greatly appreciated.

Kind Regards,

Sam

Hi Sam,

Issues with Game DVR on Xbox app may be due to various reasons. It is possible that the update was incompletely installed or corrupted.

To resolve your concern, here are some solutions that you can perform on the computer:

Solution 1. Run the Windows App Troubleshooter to troubleshoot issues with apps on your computer.

You can go to this
link and click the Run troubleshooter button to run the Windows App Troubleshooter.

Solution 2. Check new updates for your apps in Windows Store by following the steps on this

link.

Solution 3. Check your Game DVR settings.

1. Launch the Xbox app, and then select Settings.
2. Go to Game DVR tab and make sure that Record game clips and screenshots using Game DVR is set to On.

If the same issue occurs after performing the basic solutions above, you can go to this

link and perform the steps provided to resolve the issue.

Should you need further assistance, let us know.

Same thing here. It worked great for the first week after I installed, but now every recording has pixelated horizontal lines all the way through the video. I've tried adjusting every setting on the DVR and in my game. All of my drivers are up to date as
well. It's very frustrating and appears to be a common issue. Please fix this MS!

https://answers.microsoft.com/en-us/windows/forum/games_windows_10/windows-10-game-dvr-footage-has-b...

Recording quality after install:

https://youtu.be/BNcsMwGvveA

Recording quality now:

https://youtu.be/0sIUcy2MIgE

The game DVR on Windows is now found under Windows settings (Windows 10) under the gaming section.