Game DVR not Uploading clips to Live

Discus and support Game DVR not Uploading clips to Live in XBoX on Consoles to solve the problem; Hello XBL Support Team, On Friday March 17, 2017, I deleted roughly 250+ total game clips from my Xbox One S & my account's Cloud Storage. Literally,... Discussion in 'XBoX on Consoles' started by xMinion5150, Mar 21, 2017.

  1. xMinion5150
    xMinion5150 Guest

    Game DVR not Uploading clips to Live


    Hello XBL Support Team,

    On Friday March 17, 2017, I deleted roughly 250+ total game clips from my Xbox One S & my account's Cloud Storage. Literally, everything was intentionally deleted...or so I thought.

    When I attempted to make a clip Saturday (03/18/2017) I was notified my clip could not be uploaded because my Cloud Storage was too full. I have checked my Cloud Storage several times since Friday, after following the Support articles regarding Game DVR
    issues & Power Cycling, all to no avail. My XBL buddy even said the Capture portion on my profile is empty, as is my Showcase.

    So why can I not Upload any of my "new" clips, which are just saving to my console, if my Cloud storage is displaying empty?

    Very frustrated because clips are a means of socializing & not a single capture has uploaded in four days of trying to troubleshoot it myself.

    ANY

    :)
     
    xMinion5150, Mar 21, 2017
    #1
  2. Drama586
    Drama586 Guest
    CANT UPLOAD TO XBOX LIVE

    Game dvr Is recording game clips to my xbox but not to xbox live.. I erased all of my game clips cleared up plenty of space. I even went to my other profile & Its uploading to xbox live from that profile but not my main profile I use daily.. Very upset because
    I make game clips for youtube & Cant even upload anything. Error code Is (0x82323016)
     
    Drama586, Mar 21, 2017
    #2
  3. Shells006N
    Shells006N Guest
    Dvr help

    ok so I’m making a montage for halo 5 and I’m using game dvr I have made 8 clips today and I need to do 2 more I’ve deleted clips but they say uploading to Xbox live but have no percentage I’ve tried restarting Xbox
     
    Shells006N, Mar 21, 2017
    #3
  4. Game DVR not Uploading clips to Live

    Hey, xMinion5150!

    I'm sorry to see any Game DVR issues. We have had a few service issues this past week, so I wanted to check in to make sure this was still happening. I checked
    your public profile and don't see any captures there, either. However, this could be because you haven't tried in a few days.

    If you are still having issues, I want to make sure that I understand your issue. When you go to upload the clips to Xbox Live, instead of being only "On this Xbox", you receive the error that your cloud storage is full, correct? Or is it happening AS you
    make the clip, and it doesn't upload there? These are very different situations, and I want to make sure we focus on the right thing here. Game DVR not Uploading clips to Live :)

    Let me know if you're still having issues, and when exactly you are seeing this error. We'll work to see what is our next steps together!

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums
    for help with Xbox Insider Program troubleshooting.
     
    Misses Quinzel, Mar 22, 2017
    #4
  5. xMinion5150
    xMinion5150 Guest
    Firstly, thank you, Misses Quinzel, for taking the time to help me out; very appreciated.

    Unfortunately, the problem is persisting; just tried to create & upload a new clip, as well Upload a stored clip; both failed. It would seem both your given examples apply to me.

    The latter situation sounds more like mine, it does not Upload the clip upon creation (as it had always previously done).

    The former situation does occur too; if I go to my "On this Xbox" clips and try to Upload anything there I get the Cloud storage full message.
     
    xMinion5150, Mar 22, 2017
    #5
  6. Interesting! Thanks for clarifying for me.

    Let's try this. There are steps in our
    Game DVR troubleshooting
    page that we can try. I want you to specifically give
    Solution 3 a shot. Let me know if that doesn't work. Since
    Solution 4
    is something you have already done, we're not going to worry about that. We'll see what our next steps are after that! Game DVR not Uploading clips to Live :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums
    for help with Xbox Insider Program troubleshooting.
     
    Misses Quinzel, Mar 24, 2017
    #6
  7. xMinion5150
    xMinion5150 Guest
    Tried Solution 3 but to no avail. Made a new clip for Upload & tried to Upload a stored one, but neither got past the Cloud storage full message.

    #FeelsBadMan
     
    xMinion5150, Mar 24, 2017
    #7
  8. Game DVR not Uploading clips to Live

    Well, the good news is that over the weekend we got this up to the appropriate teams to look into. Turns out you aren't the only one!

    While there's nothing else we can do now, I will update you once I have more information from the investigation. I appreciate you being so patient with me while we troubleshot! My next step was going to see if we can get this investigated, so it's good that
    it happened magically (read: our sister team, Twitter, was awesome).

    Keep an eye out for my next update!

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums
    for help with Xbox Insider Program troubleshooting.
     
    Misses Quinzel, Mar 27, 2017
    #8
  9. Hey, Minion!

    We believe this to be resolved now. Please try uploading another game clip to the service and see if you get the error still. Let me know how it goes!

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums
    for help with Xbox Insider Program troubleshooting.
     
    Misses Quinzel, Oct 31, 2018
    #9
  10. Krisander 1998 Win User

    error code 0x87c40156

    This Error Code means that you have to many Clips/Screenshots uploaded to Xbox Live and Xbox DVR fails to load them all, so you need to ether remove some Clips/Screenshots from Xbox Live (Those Clips/Screenshots will still be on your Console, just not on
    Xbox Live for anyone to see) and if that doesn't fix the DVR Error then you have to delete some Clips/Screenshots completely both from Console and Xbox Live to fix this DVR Error so Xbox DVR will be able to load your Clips/Screenshots about For Honor and other
    games.
  11. Tomesso Win User

    OneDrive

    If you have a mobile game clip what you've recorded to your phone using a screen capture app or something like that, you can't upload that video to Xbox Live.

    Sorry, but that's not the way it works. You can download, edit and upload back
    to Xbox Live only those game clips that
    you’ve recorded with the Game DVR feature.

    Step 1: Upload the video to Xbox Live (what you want to edit)

    Step 2: Once it's uploaded to the Xbox Live, download it to your Win10 PC via Xbox App

    Step 3: Edit, trim and save the new game clip


    Step 3: Upload your edited video back to Xbox Live
  12. duggers76 Win User

    Game DVR vs. Upload Studio vs. My Game Clips

    Every clip you create using game dvr or clips that are automatically recorded, your friends can see, but if you want to share your clip with the Xbox community you have to upload them, with the upload studio.
  13. Misses Quinzel Win User

    Game DVR not Uploading clips to Live

    Tried Solution 3 but to no avail. Made a new clip for Upload & tried to Upload a stored one, but neither got past the Cloud storage full message.

    #FeelsBadMan
    Well, the good news is that over the weekend we got this up to the appropriate teams to look into. Turns out you aren't the only one!

    While there's nothing else we can do now, I will update you once I have more information from the investigation. I appreciate you being so patient with me while we troubleshot! My next step was going to see if we can get this investigated, so it's good that
    it happened magically (read: our sister team, Twitter, was awesome).

    Keep an eye out for my next update!

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums
    for help with Xbox Insider Program troubleshooting.
  14. xMinion5150 Win User

    Game DVR not Uploading clips to Live

    Interesting! Thanks for clarifying for me.

    Let's try this. There are steps in our
    Game DVR troubleshooting
    page that we can try. I want you to specifically give
    Solution 3 a shot. Let me know if that doesn't work. Since
    Solution 4
    is something you have already done, we're not going to worry about that. We'll see what our next steps are after that!
    Tried Solution 3 but to no avail. Made a new clip for Upload & tried to Upload a stored one, but neither got past the Cloud storage full message.

    #FeelsBadMan
Thema:

Game DVR not Uploading clips to Live

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