Game Downloaded to Wrong Account

Discus and support Game Downloaded to Wrong Account in XBoX Games and Apps to solve the problem; We purchashed an Xbox One Assasins Creed bundle for our family for Christmas. My oldest son who is home from college helped set up the unit on our... Discussion in 'XBoX Games and Apps' started by UnkindVirus5733, Dec 26, 2014.

  1. Game Downloaded to Wrong Account


    We purchashed an Xbox One Assasins Creed bundle for our family for Christmas. My oldest son who is home from college helped set up the unit on our television. He has his own Xbox at school so he also logged in on our unit. When we went to download the Assasins
    Creed Unity game he did not realize that he was logged in and not our family account. Now we cannot play it on our account. Are we out of luck? I do not want to have to change profiles to play the game, and actually can't change profiles since we don't have
    his password. Is there a way to delete the game from his profile and re download it to ours? Any advice would be helpful?

    :)
     
    UnkindVirus5733, Dec 26, 2014
    #1
  2. Downloaded games in the wrong account

    I accidentally signed in my secondary account when i fist got my xbox one and downloaded all the games from the bundle and purchased 2 games with it and it wont let me play it in my primary account, is there any way to transfer those games to my primary
    account??
     
    BlessingMocha32, Dec 26, 2014
    #2
  3. maxen
    maxen Guest
    Downloaded games in the wrong account

    Using your secondary account, go to Settings and then Home Xbox. Mark the console as your Home Xbox. You should now be able to play all the games on your primary account, as long as you are on the same console.
     
    maxen, Dec 26, 2014
    #3
  4. maxen
    maxen Guest

    Game Downloaded to Wrong Account

    Game content cannot ordinarily be transferred between accounts, but if you speak with Microsoft Support they will know for sure - it is definitely outside the realms of what we can do here on the forums. I don't think they can transfer the content, but it
    can be worth speaking with them to make sure.

    support.xbox.com/contact-us

    For the time being, if your son's account is logged in you will be able to play the game. Connect a second controller and sign it in as him, then whoever is playing on the other controller can play the game with their own profile.
     
    maxen, Dec 26, 2014
    #4
  5. maxen Win User

    Downloaded games in the wrong account

    Using your secondary account, go to Settings and then Home Xbox. Mark the console as your Home Xbox. You should now be able to play all the games on your primary account, as long as you are on the same console.
  6. maxen Win User

    Game Downloaded to Wrong Account

    Game content cannot ordinarily be transferred between accounts, but if you speak with Microsoft Support they will know for sure - it is definitely outside the realms of what we can do here on the forums. I don't think they can transfer the content, but it
    can be worth speaking with them to make sure.

    support.xbox.com/contact-us

    For the time being, if your son's account is logged in you will be able to play the game. Connect a second controller and sign it in as him, then whoever is playing on the other controller can play the game with their own profile.
  7. voteDC Win User

    Download to wrong account!

    That's not possible I'm afraid, it's on your friends account for good.

    -

    If downloaded on your console though the DLC should still work because of the console license.
  8. StuartATrueRed Win User

    Purchased game - how do I get it to Xbox 360 console?

    Irixion is slightly wrong there, you goto settings - account - download histrory, then you can scroll down to the game, select it and then start the download.
  9. Reabo Win User

    Dead rising 2: off the record "cant download"

    This is because your trying to download the game from an account of the wrong region. So if its a us account and your trying to download it in the uk it will get to 99% then fail. Vice vera
Thema:

Game Downloaded to Wrong Account

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