Game doesn't work anymore

Discus and support Game doesn't work anymore in XBoX Games and Apps to solve the problem; Dear Support, Today morning I started to play on my laptop computer with the brand new event. I successfully finished first 5 challenges. When I... Discussion in 'XBoX Games and Apps' started by Pergab, Dec 13, 2016.

  1. Pergab
    Pergab Guest

    Game doesn't work anymore


    Dear Support,

    Today morning I started to play on my laptop computer with the brand new event. I successfully finished first 5 challenges. When I started the 6th challenge, cards did not appear, just the simple emty background appeared. Since this I'm not able to play
    with Microsoft Solitaire Collection at all. I completed some daily challenges earlier on my Laptop - not too often, but regularily.:

    I've already tried to:

    - Restart, update and reinstall application

    - Restart my computer

    - Update my Windows

    - Relog to my xBox account

    I'm using Win10 on my laptop. Nothing has changed between challenge 5 and 6 on my OS. Now I'm not able to start daily challenge, standard games or stars club at all.

    What else could I check?

    Thank you:



    :)
     
    Pergab, Dec 13, 2016
    #1
  2. maxen
    maxen Guest
    spotify doesn't work anymore

    Hi Bomfort, can you try power cycling your console? Press the power button for 10 seconds; unplug the power cable from the wall; wait 5-10 minutes; reconnect and power back on. Does the app behave better now?

    If not, can you try uninstalling the app (go to My Games & Apps > Apps, highlight Spotify, press the Menu button (three horizontal lines) and select Uninstall) and then reinstalling it?

    Let us know how you get on.
     
    maxen, Dec 13, 2016
    #2
  3. Bomfort09
    Bomfort09 Guest
    spotify doesn't work anymore

    i downloaded it and it worked really well. After a few days the app is stuck in a infinte loading screen
     
    Bomfort09, Dec 13, 2016
    #3
  4. STUP1D Win User

    spotify doesn't work anymore

    Hi Bomfort, can you try power cycling your console? Press the power button for 10 seconds; unplug the power cable from the wall; wait 5-10 minutes; reconnect and power back on. Does the app behave better now?

    If not, can you try uninstalling the app (go to My Games & Apps > Apps, highlight Spotify, press the Menu button (three horizontal lines) and select Uninstall) and then reinstalling it?

    Let us know how you get on.
    no it doesnt work nothing works my spotify is forever doomed
  5. maxen Win User

    spotify doesn't work anymore

    Hi Bomfort, can you try power cycling your console? Press the power button for 10 seconds; unplug the power cable from the wall; wait 5-10 minutes; reconnect and power back on. Does the app behave better now?

    If not, can you try uninstalling the app (go to My Games & Apps > Apps, highlight Spotify, press the Menu button (three horizontal lines) and select Uninstall) and then reinstalling it?

    Let us know how you get on.
  6. maxen Win User

    spotify doesn't work anymore

    no it doesnt work nothing works my spotify is forever doomed
    Could you potentially make a new thread detailing the problems you're having and the steps you've tried? That makes it easier for us to offer assistance.
  7. Saale 42 Win User

    Remote Installation doesn't work anymore

    Hi Saale,

    Is there any chance you're apart of the insider programme too? my remote install has stopped working since my last update, but it comes and goes for me as i too am an insider.
    Yes I am, good point need to check if the date of the last update and when it it stopped working is matching
  8. Saale 42 Win User

    Remote Installation doesn't work anymore

    I have never been able to. It always puts it in the queue but never lets me install. If you find the answer let us know!
    Will do.

    This happens always when I use the Game Pass App doesnt want to install from there. Thats why I liked and used the remote from the website.

    But on the other side when I go into the store from the xbox mobile app it shows me the price in ARS (but location setings are for Germany) looks like my mobile is in argentina and I didnt even know it 😁
Thema:

Game doesn't work anymore

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