game does not appear anywhere

BramSchuuring · May 16, 2020

Hi,

I just bought a game from the microsoft store and can't find it anywhere. The purchase doesn't show up in my history either. I'm sure I paid for it, as the money is taken from my bank account.

I purchased it for PC, but cant find the right tab for those kind of questions, thats why i checked Xbox.

Can somebody help me?

:)

BramSchuuring

Thanks for the reply!

I have tried everything and checked my history several times. It simply doesn't show up anywhere.

BramSchuuring

Hi, thanks for the help so far! When I look at the game now it is as if i didn't buy it. Unfortunately I won't be able to reach customer support before monday, and I don't really want to buy it again untill this issue is solved... but I guess I'll have to
be patient then.

The game I bought was sea of thieves by the way.

Lexrax_TBD

Have you tried contacting Microsoft Store support ?

Obsessive Power

Hi,

What game did you buy?

Most games on the Windows Store are Xbox One games. Microsoft only sells a small selection of PC titles. Most PC games are only available on Steam, Epic Store and Origin.

VinOth_VingO - வ�

Hi,

I suggest you to visit the below site for your all games listed here including Xbox and pc version.

https://account.xbox.com/en-US/MyGames?xr=shellnav

Find your recent games under my games section.

game does not appear anywhere