game do not download

Try restarting everything and the internet at the same time, and if the download still does not start, some error in the transaction probably

Did you already have the game install on you Xbox? 🤔

Try to check this info:

https://support.xbox.com/en-US/games/purchasing/buying-digital-game-faq

Regards!

Still says there is a problem on your end.

Hi Greg! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Windows PC games download.

According to a User who posted a solution to a similar issue on a thread: https://answers.microsoft.com/en-us...-end-try/24344bab-aef8-4091-a200-9f30fafd93e5

"Method 1: Try running the Windows Store Apps troubleshooter.

Refer these steps:

Press Windows key +X, select Control panel
Change the view by option on the top right to Large icons
Click on troubleshooting and click on the view all option on the left panel
Run the Windows Store apps, troubleshooter,

Method 2: Perform System File Check (SFC), and then check if this fixes the issue.
Follow the steps:

a. Press “Windows Key + Q” to open Charms Bar.

b. Type “cmd” without quotes in the search box.

c. On the left pane, right click on the “cmd” option and select “Run as Administrator”.

d. Type ‘sfc /scannow’ without quotes and hit enter.

Note: It may ask for windows installation DVD to fix and to enable SFC to make more than minor repairs. Some files saved on your computer might get deleted when fixing corrupted files.

Method 3: Reset Store Cache.

a) Press the “Win Logo” + “R”

b) Type: WSReset.exe and press “Enter”.

c) Restart the computer and check.

Also, try uninstalling and reinstalling the app again. "

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

I appreciate the response.

According to another user who managed to resolve the issue in the same thread Channonp: https://answers.microsoft.com/en-us...-end-try/24344bab-aef8-4091-a200-9f30fafd93e5

"I managed to fix this problem for me last night by doing a system reset. Just type reset in the search bar and select "reset this pc". Dig a little and you'll find an option that lets you keep all your files while it performs the reset. That's what I did and all is good now! I spend a week and a half researching the different fixes and they all did not work except for this."

Best Regards,
Darhyl