Game DLC sometimes copies to the external, but won't delete off of the internal drive.

Discus and support Game DLC sometimes copies to the external, but won't delete off of the internal drive. in XBoX on Consoles to solve the problem; AC4, BF4, Ryse, DR3, CoD, all of these games DLC will not delete off of the internal drive. Most of them will "move" with the game, but a copy of them... Discussion in 'XBoX on Consoles' started by nickpeck36, Jun 4, 2014.

  1. nickpeck36
    nickpeck36 Guest

    Game DLC sometimes copies to the external, but won't delete off of the internal drive.


    AC4, BF4, Ryse, DR3, CoD, all of these games DLC will not delete off of the internal drive. Most of them will "move" with the game, but a copy of them still remains on the internal drive. I have tried the delete all option as well as tried deleting them
    individually but they won't budge. I have shut down and unplugged the system, rebooted and everything else but they still remain there.

    I even deleted the AC4 game but can't delete the DLC. Even after redownloading the game the dlc will not leave the internal drive. Anyone else noticing this? Some games would not move at all, even after starting them up and seeing that there is no update.
    Some of the smaller ones I just deleted and redownloaded them to the external and all is fine.

    Just wondering if anyone else has found a way to "fix" this.

    Thanks

    :)
     
    nickpeck36, Jun 4, 2014
    #1
  2. Littleweasel
    Littleweasel Guest
    hard drive problems

    i resently started using a 5tb 3.0 external hard drive with my x1, and i am having some problems with the x1 storage and was hoping there is a fix either now or coming in the future

    1 - how can you delete/unistall a file if it says it is ready to install but for some unknown reason won't install so it can be uninstalled and also cannot be removed/deleted?

    2 - when moving games and game dlc to the external hard drive is some times only copies some of the dlc content even though move was picked and is taking up space on both the internal and external hard drive and it will not allow to delete the copy off the
    internal hard drive?

    3 - when you uninstall a game why can i no longer see the dlc that is downloaded & installed on the hard drive even though it was never uninstalled?

    4 - when i try to uninstall a dlc it will let me pick to uninstall it but it will not be removed?

    5 - when i try to move some of the dlc to my external hard drive it will let me pick to move it but it will not move it?

    6 - when i try to move dlc items from the internal to the external hard drive it stops the move saying install stopped and will not allow me to move it or even delete it to re try and download it?
     
    Littleweasel, Jun 4, 2014
    #2
  3. Littleweasel
    Littleweasel Guest
    Problems with storage on Xbox one

    i am having some problems with the x1 storage and was hoping there is a fix either now or coming in the future

    1 - how can you delete a file if it is ready to install but for some unknown reason won't install so it can be uninstalled?

    2 - when moving games and game dlc to an external hard drive is some times only copies it even though move was picked and is taking up space on both the internal and external hard drive and it will not allow to delete the copy.

    3 - when you delete/uninstall a game why can i no longer see the dlc that is downloaded/installed on the hard drive?

    4 - when i try to uninstall a dlc it will let me pick to uninstall it but it will not be removed?

    5 - when i try to move dlc items from the internal to the external hard drive it stops the move saying install stopped and will not allow me to move it or even delete it to re try and download it?
     
    Littleweasel, Jun 4, 2014
    #3
  4. Bazajaytee
    Bazajaytee Guest

    Game DLC sometimes copies to the external, but won't delete off of the internal drive.

    This is something that Microsoft has been made aware of. Right now there isn't an easy work around beyond deleting the content from Internal and setting your console to use the external HDD as default and re-download the content.
     
    Bazajaytee, Jun 4, 2014
    #4
  5. nickpeck36
    nickpeck36 Guest
    I figured as much. I have been doing just that but don't look forward to the bigger 40gb games lol. Also, to kill off the DLC that I can't delete on the internal, should I do a system restore (since I will have all of my games on the external now) to wipe
    them out and start fresh? I really don't want to but if that will square things away I'll do it.

    Thanks for the reply.
     
    nickpeck36, Oct 31, 2018
    #5
  6. nickpeck36 Win User

    Game DLC sometimes copies to the external, but won't delete off of the internal drive.

    I figured as much. I have been doing just that but don't look forward to the bigger 40gb games lol. Also, to kill off the DLC that I can't delete on the internal, should I do a system restore (since I will have all of my games on the external now) to wipe
    them out and start fresh? I really don't want to but if that will square things away I'll do it.

    Thanks for the reply.
  7. Bazajaytee Win User

    Game DLC sometimes copies to the external, but won't delete off of the internal drive.

    This is something that Microsoft has been made aware of. Right now there isn't an easy work around beyond deleting the content from Internal and setting your console to use the external HDD as default and re-download the content.
  8. Gelf VXR Win User

    Games automatically deleted from external drive

    I do move, but it seems the games just copied, and when i check whats on my drives the games appear on the internal and external drive, then when i delete from the internal drive, the game also deletes from the external drive?

    I remember when i dowloaded doom3 it did say must be installed on the internal drive, are some games restricted to only allowed to be on the internal drive?
  9. ArminatorX Win User

    Games automatically deleted from external drive

    Why are you copying the game over instead of moving it to the external drive? That way you don't have to delete it after you moved it.

    And maybe you accidentally already moved it, and deleted it from the external drive when it was already moved (deleted) from the internal drive.
  10. ArminatorX Win User

    Installation problems

    Are you installing the game and DLC on the same drive (e.g. an external USB drive)?

    Can you try moving the game with DLC to another drive (e.g. to the internal drive if installed on an external USB drive and vice versa)?

    Can you also check that you have enough space on this very drive you try to have the game and DLC on (instead the "total" free space shown on the My games and Apps screen)?

    For example, you have the game and DLC B installed on the internal drive. The Internal drive now only has 500MB of free space. However, an external USB drive still has 9GB free. So while the console shows 9.5GB free space, the DLC won't install because there
    is not enough space on the internal drive.
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Game DLC sometimes copies to the external, but won't delete off of the internal drive.

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