Game disc will not play

Discus and support Game disc will not play in XBoX Games and Apps to solve the problem; My son has two game disc that we purchased and he has played them numerous times on his Xbox one with no problem. Now when he tries to launch these two... Discussion in 'XBoX Games and Apps' started by HypnoticWolf436, Jan 5, 2018.

  1. Game disc will not play


    My son has two game disc that we purchased and he has played them numerous times on his Xbox one with no problem. Now when he tries to launch these two games, it ask if he owns this game, and to insert the disc, which it already is. It will not let us past
    this point. We have taken the disc out, and reinserted it, to no avail. It's like it is wanting us to buy the game online, and does not recognize that we have the disc inserted! Any tips from anyone would be greatly appreciated!

    :)
     
    HypnoticWolf436, Jan 5, 2018
    #1
  2. maxen
    maxen Guest
    Re-core and Ark obtained but do not appear in my xbox one games...

    Hello Siku,

    Are these games digital or on disc? Note that only digital games are eligible for Play Anywhere, so if these games are on disc you will not be able to play them on Windows 10.
     
    maxen, Jan 5, 2018
    #2
  3. jedijacobman
    jedijacobman Guest
    Game download

    thanks
     
    jedijacobman, Jan 5, 2018
    #3
  4. StuartATrueRed Win User

    Playing a game without the disc in the Xbox

    Are you asking that if you have a disc based game, and play it with the disc in the drive, but then eject the disc, will it still work? The answer to that is no. If it is a disc game, you have to have the disc in to play the game.
  5. Smwutches Win User

    Playing Games with No Disc

    The install file is different from the file you download from the marketplace. So in order to have the digital copy, you will have to download the full file from the marketplace.
  6. StateMan89 Win User

    Playing disc games

    Have you tried other games. I know my disk reader on my day one edition Xbox one started acting up. Might be the reader itself. That's a big part of why i started going to digital games.
  7. demonizer andy Win User

    Game disc not playing

    hi there, i presume you are having this issue with multiple games? this could be the start of a disc drive error, there are a few options available you can head over to https://support.xbox.com/ and follow the steps, if the console is still under warranty
    then you may request a repair, if its outside of warranty then you may still be able to request a repair or service but this could involve charges.

    there are the usual steps of power cycling the console, obviously trying different discs to ensure that its not just this game, also make sure the console is directly plugged into the wall outlet and not an extension or surge protecter.

    an unorthodox method that sometimes works is holding the console at a 45 degree angle, and when inserting the disc wait for the mechanism to grab the disc, hold it a second longer and you will feel the mechanism start to pull the disc harder, let go of the
    disc at this stage as sometimes the cradle inside the console doesnt sit correctly and this may lodge the tray back into position, other than that its quite possible you will need to go the repair route.
  8. FAKIR101 Win User

    Playing disc games

    you need to deterime if its the disc or the disc reader in the console, does it happen with other games? just because a disc looks clean doesnt mean it isnt damaged.
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Game disc will not play

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