Game disappears after uninstalling

NathanSpreng · Dec 19, 2019

Recently, during the 12th to the 16th of December. Fallout 76 was free. So I started the installation for it which took for so damn long. It took two days! I started the night of the 14th and it finished installing on the 16th. After getting back from school
and getting all excited to play fallout 76, I hop on my Xbox, log in, and try playing it, but then out of no where, it tells me that I didn't own the game and I needed to buy it in the Xbox store. Not exactly sure what is said, but it did say that in the message.
I try restarting my Xbox because I knew that I had now owned the game on my Xbox. After a quick restart, I was still getting the error code! So I open up fallout 76 in the store and it says that I have installed the game and I could play it. But noooo....
It won't let me. After a long time of frustration, I just uninstalled the game to see if that would work. I didn't want to do it because of the amount of time to wait for the download, but I did it anyways. When it uninstalled. Poof. Gone. It fully disappeared
out of my Xbox. Wasn't in the ready to install list. It was no where. When I checked the store, it said I had to buy it. Why does this happen...

:)

NathanSpreng

Well if that's the case. Shucks. It never told me that I could only have it for a short amount of time. It just said that if I had Xbox live gold, I could get it for free. Wish it could be more specific.

Kevenstu01

what most likely happened is that the game was free to play for a limited time (not given)

like many other title that on occasion are free to play (as if you owned it) for limited time (usual between 24 to 72 hours) usually to celebrate something related to the game or dev(s)

Francia J.

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

Do you have a different account where you may have purchased the game? We can validate the license by locating the order. If ever you have a different Microsoft account that you can check and sign in to https://account.microsoft.com/billing/orders.

XxBigHomie215

after seeing this code 0x87de0bb8 while trying to play ac4 so like i said before i uninstalled it and the game just disappeared can anyone help with problem

Scowy

My tiles didn't disappear when swapping but after placing them.

I have uninstalled and installed it again and they have come back, I did wonder if it would work.

Thanks, I can continue the game now.

Game disappears after uninstalling