Game disappeared from my library on Xbox One

I am having the same issue with two games I owned and not showing in my library. They disappeared after setting my new Xbox series x from having an Xbox one. All apps and store are fully updated.

I completely removed the ecternal harddrive and redownloaded lego marvel onto my xbox and as soon as i reset the xbox it disappears from the library but i can still play it from the dashboard pin. It will show up if i refresh my library but disappears
after reset. This just started after the December update.

Hello my friend! I know thats super frustrating! Ive had this happen myself just a few months ago. I’d suggest you contact support either by calling them or by chat. Heres a link, thank way they can walk you through the process of trying to recover your
game and troubleshoot what the problem may be. Don’t lose hope! https://support.xbox.com/help/games-apps/troubleshooting/game-issues-solution

Make sure that you do not have your games filtered there is a button on the top of the games and app that looks like a funnel that you can filter the games by different things.

Aaand that was it. Thank you so much for your help😊

Hi



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