Game data

Thank you for your help i think it was the problem everyone was experiencing over the last couple of days it sorted itself out plus i have not got a clue what you said to do guess ill have to ask a 11 year old son to do it haha anyway thank you for your
help

signed

a oldie

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

For Microsoft/Xbox accounts, there is no option to transfer a game license from one account to another. As I have checked, there is no official article from Epic games but there is no information if it's possible on their end. Since this is in-game content, it would be best to check the options available on their end.

To help you, I got you their link where you can check options available on their end: https://www.epicgames.com/help/en-US/contact-us

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Hi,

the xbox Server Looks good:

https://support.xbox.com/xbox-live-status

Can you try a power cycle, please:

https://support.xbox.com/xbox-one/console/power-cycle-console

Often this Problems are solved after a power cycle. When it doesn't work, make a factory reset with the Option to Keep your data. You need your Login Information.

https://support.xbox.com/xbox-one/console/reset-console-to-factory-defaults

Hi paulwall816,



We haven't heard from you for 72 hours, so we assume the issue has already been resolved. We will not monitor this thread going forward, so if you need further assistance, click this link to create a new thread to discuss these issues. Create a new question or start a discussion (microsoft.com)






Thank you for your understanding.



Kind regards,



Moderator

Microsoft Community

Hey there Crimpy!



Thank you for letting us know about the issue. We'll be locking the thread. If you ever require any help with any
other issues please feel free to come back to the Xbox Forums for further assistance.
For those reading this thread and if the troubleshooting steps listed above didn't help resolve the issue, please feel free to create a new thread asking for assistance.



Thank you and have a great day.