Game data missing off external hard drive

Discus and support Game data missing off external hard drive in XBoX on Consoles to solve the problem; So I was having trouble downloading several items. Talked to customer service, they said they had no idea and I might need to do a restore factory... Discussion in 'XBoX on Consoles' started by Guyver HitmanX, Dec 1, 2014.

  1. Game data missing off external hard drive


    So I was having trouble downloading several items. Talked to customer service, they said they had no idea and I might need to do a restore factory default. I asked if I moved everything over to the external drive would that data be saved so I could restore
    it later, and they told me yes, no problem as long as it was on the external drive it would be fine.

    So I made sure all games were off internal hdd, disconnected the external drive, did the restore. When the system restarted logged in, reconnected external drive and I am missing 13 games that were on the drive not 20 min earlier. Anyone hav3 any idea what
    happened.

    Needless to say I'm extremely upset, and feel like customer service led me astray.

    :)
     
    Guyver HitmanX, Dec 1, 2014
    #1
  2. M3tal Daz3
    M3tal Daz3 Guest
    Major issue

    Hard reset, remove/add external hard drive, hard reset again.

    Are the missing games on the external or internal storage?
     
    M3tal Daz3, Dec 1, 2014
    #2
  3. External Hard Drive on the Xbox One

    Is there a way to save my save data on my internal hard drive and then save my game data on the external? I want to make sure my game saves are protected if my external hard drive crashes.
     
    Shad0wHunter123, Dec 1, 2014
    #3
  4. M3tal Daz3 Win User

    Major issue

    Hard reset, remove/add external hard drive, hard reset again.

    Are the missing games on the external or internal storage?
  5. ILoveSega Win User

    Saving Xbox 360 games on External Hard Drive than saving them on Cloud Saved.

    So dose this mean I can Save BK Nuts n Bolt data on External Hard Drive than using Cloud Saved, Misses Quinzel?
  6. Differgent Win User

    Marvel heroes omega will not delete. It's been forever!

    If you have an external hard drive transfer the game over, then delete it off of the external drive.
  7. Smwutches Win User

    Selling X Box 360

  8. luissolid Win User

    Formatting a Seagate external hard drive

    Hello

    So some games on my xbox were non transfering from my internal hard drive to my extern hard drive. I tried a hard reset and plugged the external hard drive to a new USB port. These options didn't work. I then went to the external hard drive section in storage
    and clicked format hard drive. Understandably everything on there was uninstalled. My question is will my saved game data be there when I have reinstalled the games? For example story progression or unlocked characters?
    Hello welcome to to forums!

    Just to clarify!

    Your game save data are save on your local hard drive and on the cloud if you login on Xbox Live (online)

    So don't worry you can delete the games on your external hard drive and the save data are safe on you local hdd or cloud. When you install the game again you will download automatically the save sada from the cloud or get the one of your hard drive!

    Regards!
Thema:

Game data missing off external hard drive

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