Game crashing on load screen

Discus and support Game crashing on load screen in XBoX Games and Apps to solve the problem; Hi, I have been trying to play The Elder Scrolls Online and every time I open the game and get to the main menu, pressing A to start the game my xbox... Discussion in 'XBoX Games and Apps' started by Ben_375, Jun 18, 2020.

  1. Ben_375
    Ben_375 Guest

    Game crashing on load screen


    Hi, I have been trying to play The Elder Scrolls Online and every time I open the game and get to the main menu, pressing A to start the game my xbox will freeze, crash and return to home screen. It's almost as though it is trying to sync, however I have
    no saves on the console and I cannot delete the potentially corrupt save on the cloud as there is no access to my cloud due to there being no saves on the console. I have tried power cycling, restarting, trying on a different console and always have the same
    problem on my account - however another user on my xbox can access it and play it on their account. Really stuck and think the cloud save needs to be deleted only don't know how when there is no save on the console to delete from everywhere. Any help would
    be appreciated!

    :)
     
    Ben_375, Jun 18, 2020
    #1
  2. Exploding Adric Win User

    Minecraft Keeps Crashing

    Can't progress beyond the load game screen without it crashing
  3. the EJWill Win User

    Online multiplayer

    whenever I complete a matchmaking game the game crashes at the loading screen...wtf
  4. DavidCraggs Win User

    Minecraft

    New Dungeons game just crashes before loading game screen ; are there any Updates??
  5. greeko88 Win User

    Launching games kicks me back to home screen problem.

    I have the same problem:

    DR3 - either crashes to home screen, or gets stuck at "Loading"

    AC4 - either crashes to home screen, or gets stuck loading the save game

    KI- crashes to home

    COD- Goes into a loop going back to the splash screen after showing the menu for a second or two

    These are all digital download games. I'm on my 2nd replacement xbox and support hasn't been able to help me at all.
  6. O0O0O0O0O0O0O0D Win User

    Error Code: 0x87de272b

    I have the same exact problem with that error code. Yesterday, the game would crash over and over at the loading screen. Now it crashes as soon as I start the game.
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Game crashing on load screen

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