Game crashes before I can play every time.

Hi! I'm Rostom, an Independent Advisor. I will be glad to help you here.

Does the issue happen only to that particular game? Are your other games working fine when you play them online?

If so, it's possible that the issue was caused by the update. Another workaround we can try is to clear only the game's local save and also try connecting to a different network if possible. Make sure to reset your router & modem and try connecting even in mobile data hotspot.

Delete a game's local save:
Press the Xbox button to open the guide and then select My games & apps > See all > Games.
Highlight the game title, and then press the Menu button on your controller.
Select Manage game and add-ons > Saved data.
Select Delete all to remove the local save of this game, then follow the prompts.

After you delete the local save, restart your Xbox:
Press and hold the Xbox button in the centre of your controller.
Select Restart console, then follow the prompts.

I can play a game, but it crashes me to the dashboard every time I go on advance.

I have a similar problem that every time i load fifa it crashes back to dashboard and then crashes my XB1 to the point i can no longer play the game.

I've been having the same issue. After picking the challenger, it crashes right before I can drive (same time every time).

Hi! I've the same problem, HLD crashes every time I log in juste before the game menu…