Game code redemption problem

Discus and support Game code redemption problem in XBoX on Consoles to solve the problem; so I bought gears of war 4 and I was putting in the codes for the previous game titles. All of them worked except gears 3. I put in the code for it and... Discussion in 'XBoX on Consoles' started by Predator3344, Mar 27, 2017.

  1. Predator3344
    Predator3344 Guest

    Game code redemption problem


    so I bought gears of war 4 and I was putting in the codes for the previous game titles. All of them worked except gears 3. I put in the code for it and once I hit redeem a message pops up saying it can't acquire my item in my currently selected language.
    My language is in English ( United States ) and my language region is set to the same. Please help best you can. Thanks.

    :)
     
    Predator3344, Mar 27, 2017
    #1
  2. Chahinez12
    Chahinez12 Guest
    Code Redemption problem

    I Purchased Gears of War 4 and I got 4 codes for (Gears of War 1,2,3,Judgement)

    I redeemed Gears of War 2 and Gears of War Judgement successfully, but I can't redeem the other two.

    I tried to redeem the codes using the console and online website: https://account.xbox.com/en-US/PaymentAndBilling/RedeemCode

    and every time I get the same error message :

    "Something went wrong

    Give it another try. If this happens again, let us know by entering the code below at xbox.com/errorhelp so we can investigate."

    "XBOS-3012

    2ea7acbf-40ed-4d3a-9bf9-3f85c463a943

    2017/04/27 - 17:44:35 UTC"

    "XBOS-3012

    4d725763-bdb7-4d6e-ba11-5097202c3dab

    2017/04/27 - 17:45:20 UTC"

    I tried to contact the online chat customer support the they directed me to this forum.

    I hope anyone can help me regarding this issue.

    Thanks,,,
     
    Chahinez12, Mar 27, 2017
    #2
  3. candi
    candi Guest
    candi, Mar 27, 2017
    #3
  4. oO DANIEL Oo US Win User

    Xbox Live Code Redemption Error

    Hello I have a problem at redemption code
  5. EffOne2008 Win User

    Message "Can't Download ..."

    I had that exact same problem, (with the jumping from 1% to 0%) but it was for a game add-on redemption code. It seems the marketplace currently has some problems.
  6. Smwutches Win User

    Code Redemption problem

    Gears 1 and 3 are region locked and that error code does show that it's a region issue. In order to download them, your account region has to match your physical location and you have to be in a region where the games are available.
  7. onyxishere Win User

    Redemption code problems!

    Hello, first off it's better to create a new thread instead of bumping older ones.

    As for your currency, it's not lost. It can only be used in the region that it was originally purchased for.

    If you move from the US and have US currency on your account it is still there but can only be used for US purchases. If you had currency for another region on your account it can be viewed at commerce.microsoft.com
  8. Jase The Bass Win User

    Redemption code problems!

    Let me get this straight. If I buy an Xbox One in the US or UK and take it overseas I can't use the redemption code that I have already paid for?

    If so, how to I recover my stolen money from Microsoft?
Thema:

Game code redemption problem

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