Game code not working

Necrofear08 · Aug 4, 2017

Hello,

I'm having a bit of trouble with getting my copy of dark souls to work.

Originally I had downloaded through a friend's account and I was playing that on my console. But more recently I had acquired a download code for the game that came with dark souls 3. I uninstalled the game, I typed it in, it worked and it said that I now
owned dark souls and then reinstalled the game. However when I tried to play the game it came up with the error message that appears when you try to play a game without the disc inserted (0x803f8001).

I don't own a disc, it wasn't purchased online, it was a code that worked correctly at the time but it still doesn't work when I try to play and I have no idea why.

If anyone can help that would be amazing.

Thanks.

:)

VolatileGecko32 · Aug 4, 2017

gow 3

got all the codes of the Gears of War games, but my Gears of War 3 code isn't working. replacement code not working either.

SpeakingChalk69 · Aug 4, 2017

Redeem code not working

redeemable game code not working

Mister Maka · Aug 10, 2017

Hey there Necrofear08!

Let's start out with you removing your profile from your Xbox One, power cycle (hold down the power button for 8-10 seconds until it shuts off completely), and then add your profile back. Let us know how it goes

JohnnyBoulos

Then this right after pressing ok

[Mod Removed Image - Personal Information]

Mod edit - error message received: Code not found. Try re-entering it. If that doesn't work, contact the merchant.

GMS1stLDYCannon

Might not be avail or try from XBox app redeem, computer,console,laptop or anything with internet browser and try redeeming again

Onyx Is Here

Sorry to hear it. Some of the 360 games are not available in some countries and this could be what is causing the problem. Which country are you in please?

JohnnyBoulos

Thank You for your help

But i don't even know what the real problem is.

It's like Microsoft's system doesn't want me to have them.

I bought the game about 2 months ago, as a physical disc that came with stickers and the codes. My retailer says that the problem comes from Microsoft's systems and that they deactivated the codes everywhere because nobody is redeeming them or even wants
them.

Please tell me that it can be fixed, I really love the original franchise and I don't even have an XBOX 360.

I bought a ONE S just to play the gears games. Please help me as much as you can.

Flymonkey102

Make sure there is not a service alert active
https://support.xbox.com/en-US/xbox-live-status

Then I would make sure your account matches the region of the codes for the 360 games.

Game code not working