Game Code can't be redeemed

Hello, i got my code in my xbox messaging app and was going to redeem it last week but the message with the codes seem to have disappeared. i can't find the message with the code to redeem the game.

You can't because you gifted them and he redeemed them

Redeemed codes aren't refundable.

Only codes that aren't or can't be used

This includes gift xards and no they aren't transferable

The played rule only applies to games you bought and played

But since its a gift the redeemed rule applies

i redeemed an xbox gift code on microsoft, i redeemed it sucessfully but it wouldn't download.

I have tried to fix the problem but made it worse as now i can't see it download and i can't find it on my PC anymore. I tried to redeem it again and it wont let me.

What is the game? Also was the code for the Xbox or PC version of the game. Asking because redeeming a code for the Xbox version of a game wont necessarily give you the PC version unless the game is a play anywhere title.

Hi, if I'm not mistaken you'll need to uninstall the current games with gold version and then redeem the code. If you already have a game installed you can't usually then redeem a code for the game as the system sees you have the game installed already.

It was a redemption code for a specific code, and I see that I have redeemed it on my microsoft account, but I can't redeem it on my xbox, I can't find it there either?

So the URL you gave is how I actually redeemed my game, but where I should I find it on my xbox then?

Thanks already.