Game bought by error

Discus and support Game bought by error in XBoX Games and Apps to solve the problem; Hello, I just wrongly bought Hitman Blood Money, on Xbox store, supposed to be Free Game with Gold. In fact, I didn't realize that my Xbox Gold... Discussion in 'XBoX Games and Apps' started by boudimou, Oct 21, 2018.

  1. boudimou
    boudimou Guest

    Game bought by error


    Hello,

    I just wrongly bought Hitman Blood Money, on Xbox store, supposed to be Free Game with Gold.

    In fact, I didn't realize that my Xbox Gold susbscrition was ended 2 weeks ago...

    I just submit again for 12 months, and would like to ask Microsoft to refund me the game.

    How shall i contact Microsoft? Any mail adress?

    I didn't manage to find it,

    Thanks for your support,

    Thomas

    :)
     
    boudimou, Oct 21, 2018
    #1
  2. Guttnn
    Guttnn Guest
    Could not start the game. Download the game again

    I bought the skate 3 and let it down, when I went to open the game, gave this error, please help, I bought it by live
     
    Guttnn, Oct 21, 2018
    #2
  3. DerDennis81
    DerDennis81 Guest
    Game bought by mistake? Revertable

    Hello XBox Support Team,

    a while ago i tried around with Minecraft on the XBox, didn't really like it and that was it.

    Today i recognized that i somehow bought Minecraft for XBox. That's the moment where i started being worried about how the whole system works ... i did not really know that i bought that, unitl i realized that i have lost 1600 Points for something i don't
    want.

    Any chance that you help me out here? You can surely check the logs, i maybe have checked the game once, but that's all.

    Would be great to have get some help from your side Game bought by error :)

    Thanks in advance

    Dennis
     
    DerDennis81, Oct 21, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Game bought by error

    Smwutches, Oct 21, 2018
    #4
  5. boudimou
    boudimou Guest
    Hello

    Thanks for the feedback but the request form link doesn't work.

    Any other link? or direct mail adress to contact support?

    Regard
     
    boudimou, Oct 21, 2018
    #5
  6. Smwutches
    Smwutches Guest
    Then you would want to use the support link I gave as well to either request a callback from support or chat with them (choose no thanks to the virtual support).
     
    Smwutches, Oct 21, 2018
    #6
  7. zl DiviNe lz
    zl DiviNe lz Guest
    That links id working, but you can also call Xbox Support
     
    zl DiviNe lz, Nov 2, 2018
    #7
  8. boudimou Win User

    Game bought by error

    Hello

    Thanks for the feedback but the request form link doesn't work.

    Any other link? or direct mail adress to contact support?

    Regard
  9. Smwutches Win User

    Game bought by error

    Then you would want to use the support link I gave as well to either request a callback from support or chat with them (choose no thanks to the virtual support).
  10. zl DiviNe lz Win User

    Game bought by error

    That links id working, but you can also call Xbox Support
  11. Smwutches Win User

    Game bought by error

  12. 0a2779cc-4afc-49cb-b Win User

    Refund on a game bought in error

    Everyone needs to be so careful with this, just been told by support that it’s my fault and I should contact my bank account if I want a refund. This is daylight robbery!
Thema:

Game bought by error

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