Game bought by error

Hello,

I just wrongly bought Hitman Blood Money, on Xbox store, supposed to be Free Game with Gold.

In fact, I didn't realize that my Xbox Gold susbscrition was ended 2 weeks ago...

I just submit again for 12 months, and would like to ask Microsoft to refund me the game.

How shall i contact Microsoft? Any mail adress?

I didn't manage to find it,

Thanks for your support,

Thomas

:)

 

Could not start the game. Download the game again

I bought the skate 3 and let it down, when I went to open the game, gave this error, please help, I bought it by live

 

Game bought by mistake? Revertable

Hello XBox Support Team,

a while ago i tried around with Minecraft on the XBox, didn't really like it and that was it.

Today i recognized that i somehow bought Minecraft for XBox. That's the moment where i started being worried about how the whole system works ... i did not really know that i bought that, unitl i realized that i have lost 1600 Points for something i don't
want.

Any chance that you help me out here? You can surely check the logs, i maybe have checked the game once, but that's all.

Would be great to have get some help from your side

Thanks in advance

Dennis

 

You can fill out a request form. If you have issues with that, you would want to contact support and speak to billing. Contact Us | Xbox Support

 

Hello

Thanks for the feedback but the request form link doesn't work.

Any other link? or direct mail adress to contact support?

Regard

 

Then you would want to use the support link I gave as well to either request a callback from support or chat with them (choose no thanks to the virtual support).

 

That links id working, but you can also call Xbox Support