Game Bar Spotify Not Working (Unable to link the account)

Hello TuFayced,

if you still want to claim Spotify deal switch to the game pass tab your Xbox. once you enter it for Spotify you are given a link to redeem and a bar code. Please note that if you have a Spotify premium account that you cannot use the code it only for new
users.

go to you Xbox home, then press RB to move to the Game Pass tab. Then if you look there should be a picture with EA, Nitro, and spotify products. at the bottom will say claim your ultimate gift now.

once you go into the app select what you want.

for EA access once you select it, it will take you to the store so your able to claim it.

for Discord Nitro There is a link and a bar code scanner. one you go to the link connect it to your account.

for Spotify Premium There is a link and bar code. either create an new Spotify account or connect with an that does not have premium to redeem it.

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today Arav

May I know which NAT type do you have?
For this go to xbox console companion app > Settings > Network

Did you tried using another wifi network to see how it goes?
Or try sign in with another account just to test

Is your windows 11 up to date?

Open Settings, click Update and Security and then Windows Update;

Click Check for Updates;

Click the Download and Install Now option, if available (Install optional updates as well)

Also, check the Microsoft Store for any updates on the Xbox apps and its services and update everything too.

I'll be waiting for your reply, greetings from another Microsoft user!

Hello Johnathan Reynolds1,

Welcome to the Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

Please ensure that your computer is completely updated, including all optional updates, and then restart your computer. Additionally, please make sure that the Xbox App and Xbox Game Bar app are updated on your PC. To do this, please launch the Microsoft Store on your computer and then select the Library icon in the bottom left. In the Library page, please select Get updates and then Update all after all of the updates have been pulled. If either app needs an update, please try to link Spotify again after the update is complete.

We also recommend that you sign out of the Xbox Game Bar and back in to see if a reauthentication of your account fixes the issue. To do this, please launch the Xbox Game Bar by pressing the Win + G keys. Next, open the Settings cog in the top overlay ribbon and select Accounts. Under the Xbox Network tab, select Sign out. Next, sign back in and see if the issue persists.

Regarding linking your Spotify account, please follow these steps to ensure that it is done correctly. Launch the Xbox Game Bar by pressing the Win + G keys. Next, open the Settings cog in the top overlay ribbon and select Accounts. Next to the Spotify icon, select Sign in and sign in with your Spotify credentials. If you have Spotify through a service, then you’ll have to sign in through that provider. For example, I have Spotify through the Hulu + Spotify student bundle - but since I have my Spotify linked to my Facebook account I had to select “Continue with Facebook” and sign in that way.

After you sign in through your correct provider, then Spotify should be successfully linked to your account, and you’ll be able to pin the Spotify widget to the Xbox Game Bar overlay.

If you are still experiencing this issue after following the suggestions above, then we recommend that you repair/reset the Xbox Game Bar. You can do this by going to Settings > Apps > Apps & features and then searching for Xbox Game Bar in the search bar. From here, click the Advanced options button on the Xbox Game Bar tile and then select Repair and Reset. After that is completed, please try to link your Spotify again.

You can also try reinstalling the Gaming Services package. To do this, please follow the steps below.

Reinstall the Gaming Services Package

1. Right-click the Start button in the lower-left corner of the main screen, and then select Windows PowerShell (Admin).
   
2. On the Windows PowerShell Administrator screen, type the following command, and then press Enter:
   
   1. Get-AppxPackage *gamingservices* -allusers | remove-appxpackage -allusers
      
3. Restart your computer and see if the problem is resolved.
   

We look forward to your response. Kindly let us know if these suggestions help by selecting “Yes” or “No” next to “Was this response helpful?”. If this response answered your question, please select it as the “Answer”. Additionally, if there is any misunderstanding or clarification needed, please reply to this response.

Sincerely,

XBF – Evie

Xbox Customer Success Manager

Microsoft Community

What is the error you're getting, and where are you trying to log in? Are you attempting to log in to Spotify for the Windows Game Bar? And can you verify you have the right account information by logging into spotify.com with the same account credentials
you're trying to use via the Game Bar?