Game Audio significantly lowers when joining party.

Northern6Monkey · Mar 22, 2018

Title say's it all, whenever I join a party the game audio significantly drops which makes games like PUBG/Fortnite etc a real pain.

Any suggestions?

P.S

It's not a headset issue, I've tried 3 different brands of headset, happens on all 3.

My headset chat mixer is set to the left hand side (the controller) and chat mixer in settings to "do nothing".

:)

x DYLAN 1337 x · Mar 22, 2018

Xbox Voice Settings

I am saying that the game sound lowers when someone speaks in party chat, however it does not in game chat. I have to manually adjust the in-game audio options. Is this normal?

MeridianPage · Mar 22, 2018

Game DVR degrades audio quality

When I try to use game DVR to record gameplay with voice commentary included the audio lowers to an absolutely abysmal quality. However it's not necessarily the case when I record the game audio alone. The audio quality comes back to it's standard decent
quality. Please note that I already tried to change audio quality from 128 kbs to 192 kbs and could not notice any changes. Can this be fixed by any possible way?

WPAK · Mar 22, 2018

Hi there,

please check the settings on the console here to change the balance between Chat and Game audio, to see if that helps in sorting the issue:

Press the Xbox button to open the guide.

Select Settings.

Select All Settings.

Select Display & sound.

Select Volume.

Select Chat mixer.

Select one of the available options.

For full details see this link:
https://support.xbox.com/en-US/xbox-one/console/troubleshoot-sound

Let us know the results

Northern6Monkey · Mar 22, 2018

Hi there,

please check the settings on the console here to change the balance between Chat and Game audio, to see if that helps in sorting the issue:

Press the Xbox button to open the guide.

Select Settings.

Select All Settings.

Select Display & sound.

Select Volume.

Select Chat mixer.

Select one of the available options.

For full details see this link:
https://support.xbox.com/en-US/xbox-one/console/troubleshoot-sound

Let us know the results
Click to expand...

Yeah done that, doesn't work

Mister Getafix · Nov 1, 2018

Hi there,

please check the settings on the console here to change the balance between Chat and Game audio, to see if that helps in sorting the issue:

Press the Xbox button to open the guide.

Select Settings.

Select All Settings.

Select Display & sound.

Select Volume.

Select Chat mixer.

Select one of the available options.

For full details see this link:
https://support.xbox.com/en-US/xbox-one/console/troubleshoot-sound

Let us know the results

Yeah done that, doesn't work
Click to expand...

To be sure we understand, none of the chat settings alter the audio in any way?

Does this happen with every game you own or just Fortnite and PUBG?

Post back with a photo of your current audio settings on the console!

Mister Getafix

Hi there,

please check the settings on the console here to change the balance between Chat and Game audio, to see if that helps in sorting the issue:

Press the Xbox button to open the guide.

Select Settings.

Select All Settings.

Select Display & sound.

Select Volume.

Select Chat mixer.

Select one of the available options.

For full details see this link:
https://support.xbox.com/en-US/xbox-one/console/troubleshoot-sound

Let us know the results

Yeah done that, doesn't work

To be sure we understand, none of the chat settings alter the audio in any way?

Does this happen with every game you own or just Fortnite and PUBG?

Post back with a photo of your current audio settings on the console!

Northern6Monkey

Hi there,

please check the settings on the console here to change the balance between Chat and Game audio, to see if that helps in sorting the issue:

Press the Xbox button to open the guide.

Select Settings.

Select All Settings.

Select Display & sound.

Select Volume.

Select Chat mixer.

Select one of the available options.

For full details see this link:
https://support.xbox.com/en-US/xbox-one/console/troubleshoot-sound

Let us know the results

Yeah done that, doesn't work

WPAK

Hi there,

please check the settings on the console here to change the balance between Chat and Game audio, to see if that helps in sorting the issue:

Press the Xbox button to open the guide.
Select Settings.
Select All Settings.
Select Display & sound.
Select Volume.
Select Chat mixer.
Select one of the available options.

For full details see this link:
https://support.xbox.com/en-US/xbox-one/console/troubleshoot-sound

Let us know the results

Mrlazy 420

Resetting won't help. Every Xbox ambassador knows that you can not stop your Xbox from lowering game volume when entering a party chat.

There is no fix.

This is how Xbox was programmed. They have no intention on changing it. Only response you will see are generic and a waste of time.

Again, there is no fix. This is Xbox.

Go ahead and delete my comment to cover this up 👆

Francia J.

Hi Harry, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

I have here steps that we can try, please perform an extended powercycle and reset your network hardware by following the steps below:

1. Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.

2. Press and hold the Xbox button on your console for 10 seconds or until it turns off then wait for 2 minutes before turning it on again.

3. After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.

4. If you are using a router, plug in the router and wait for all the lights to return to their normal state.

If that didn't work resetting the console keeping games and apps will be the next option. Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

Reset and keep my games & apps.

Game Audio significantly lowers when joining party.