Game audio not working

I did, and it worked but it suddenly broke and the sound stopped coming from it. It was a turtle beach recon 50x.

Hello, do you already performed a console power cycle? this will fix most of the times this kind of issues, here are the instructions in the following link:

https://support.xbox.com/en-US/xbox-one/console/power-cycle-console

Let us know if these sugestions fix your issue, or if you need more assistance?

If mixer settings are fixing it, there may be two other options you might wanna test, if its wireless you may want to check for connection and re-sync and make sure no other WiFi things are "talking" while you do this.

If its wired, try another controller, preferably non 3rd party. Your current controller jack may be damaged.

haven't you tried with other headset?

Hello,



You may also want to go to "Audio Output" the click "Headset Format" and switch to "Stereo uncompressed". If that is already clicked try to click and apply "Windows Sonic" or any other option in the "Headset Format" Tab.