game add on purchase

Discus and support game add on purchase in XBoX Games and Apps to solve the problem; i got a thing on cod for 20 dollars but never got my content 8d9d544f-0b4f-4683-9bf7-39954fb87ec6 Discussion in 'XBoX Games and Apps' started by JoshHahn2, Oct 11, 2020.

  1. JoshHahn2
    JoshHahn2 Guest

    game add on purchase


    i got a thing on cod for 20 dollars but never got my content

    :)
     
    JoshHahn2, Oct 11, 2020
    #1
  2. XBF Eladio M Win User

    game add on purchase

    Hey Josh

    Thank you for taking the time to post this on the Xbox Forums. We understand that you are experiencing difficulties with claiming a purchase you made.

    Are you able to see these charges on your
    Order history
    ? Was this in-game currency?

    If you do see these charges on your account, and didn't receive the currency, we would have to refer you to the devloper of the title, as they would be the only ones that can provide you with those in-game funds.

    I hope this helps.
  3. Smwutches Win User

    Accidental purchase of a game add on

    You would have to try contacting phone support. Everything in the marketplace does state that there are no refunds though so there is no guarantee that you can get the points back.
    support.xbox.com/contact-us
  4. ZeroCyberVampir Win User

    Purchasing Game Add On Content.

    there are still a few problems with market place,give microsoft time to fix this issue .andas you said you have not purchesed the content on the NEW ACCOUNT so it cant REALLY be re-installed on your new account that does not have ownership of the content,as
    i said still a few bugs that may be why it says you can install..give xbox time to fix the marketplace and look out for updates..for instance i currently have a problem getting content for ryse..it says its unavaileble..look out for updates :) hope this helps
  5. ngocphi Win User

    Game add on Content Purchased

    if it is avatar items or ingame items like weapons and certain season pass stuff then no they are locked to the account that purchased it (season pass stuff is different and is case by case basis

    only mappacks etc are useable by other profiles but it depends case by case
  6. Legends Future Win User

    Game add on Content Purchased

    There are certain things that you can share with your family that you download. If I'm not mistaken, If you log on to your account and play the downloadable content, your family can play as long as they're using the account that purchased it
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