game add-on missing

Discus and support game add-on missing in XBoX Games and Apps to solve the problem; i just fired up my xbox 1, to play some forza horizon 3, i went to the hot wheels icon to finish off some races i have there and an icon popped up... Discussion in 'XBoX Games and Apps' started by shadowhawk172, Sep 24, 2017.

  1. game add-on missing


    i just fired up my xbox 1, to play some forza horizon 3, i went to the hot wheels icon to finish off some races i have there and an icon popped up asking me to buy the hot wheels add-on even though i have already purchased the add-on and have been playing
    it for several months now. in fact i was on the hot wheels island less the 24 hours ago..........where did the add-on go and why am i being asked to buy it again????

    :)
     
    shadowhawk172, Sep 24, 2017
    #1
  2. Missing DLC from game console

    DLC is add on content for games. Are you saying that you are missing the whole game?
     
    HomegrownSilky, Sep 24, 2017
    #2
  3. Add on content missing

    Heya!

    Happy to help troubleshoot, can you tell us exactly which content packs you owned? If you can link us the precise content that would be the best way for us to gather info.

    Are you using an external hard drive by chance?

    Post back and let us know!
     
    Mister Getafix, Sep 24, 2017
    #3
  4. Oraclea
    Oraclea Guest

    game add-on missing

    You shouldn't have to purchase it again. Please try the following steps to resolve your issue:

    Try a power cycle of your system- hold the Xbox button on the front of your Xbox for 10 seconds until it shuts down, wait a few seconds, then turn the system back on. Then try accessing Hot Wheels again.

    If that doesn't solve your issue, check your "Ready to Install" section and see if it's showing there. If it is, install it and see if the issue is solved.

    If that doesn't work, contact Xbox Support via phone. You can find the appropriate number for your contact region at this link: Customer Support. Best
    of luck!
     
    Oraclea, Sep 24, 2017
    #4
  5. CrazY1985
    CrazY1985 Guest
    Go to my games and apps.

    Select forza 3 and click on manage game.

    See if it is under the ready the install tab from there.
     
    CrazY1985, Sep 24, 2017
    #5
  6. I'm having the same issue and none of those suggestions work.
     
    EighthPlate1144, Nov 2, 2018
    #6
  7. Oraclea Win User

    game add-on missing

    You shouldn't have to purchase it again. Please try the following steps to resolve your issue:

    Try a power cycle of your system- hold the Xbox button on the front of your Xbox for 10 seconds until it shuts down, wait a few seconds, then turn the system back on. Then try accessing Hot Wheels again.

    If that doesn't solve your issue, check your "Ready to Install" section and see if it's showing there. If it is, install it and see if the issue is solved.

    If that doesn't work, contact Xbox Support via phone. You can find the appropriate number for your contact region at this link: http://support.xbox.com/contact-us?isChatCallAvailable=false. Best
    of luck!
  8. EighthPlate1144 Win User

    game add-on missing

    I'm having the same issue and none of those suggestions work.
  9. CrazY1985 Win User

    game add-on missing

    Go to my games and apps.

    Select forza 3 and click on manage game.

    See if it is under the ready the install tab from there.
  10. XBF Leo G Win User

    Missing add-on

    Hello HulkingTrout369,

    Thank you for posting on the Xbox forums. We understand that you redeemed a prepaid code for an add-on, but the add-on is not appearing in your games and apps list. The add-on may have already been installed on the console. We recommend checking the

    manage game & add-ons section
    of Wolfenstein: Youngblood. This area will show any content that has already been installed for that specific game. The article we provided explains how to locate this area. Do you see the content in the ready to install section
    of the games and apps list? Be sure to let us know the results!
  11. NaZoooom Win User

    Missing add-on

Thema:

game add-on missing

Loading...
  1. game add-on missing - Similar Threads - game add missing

  2. Xbox full screen experience - can you manually add games?

    in XboX Insiders
    Xbox full screen experience - can you manually add games?: Got myself a ROG Ally X, and working through setting it up. I noticed with the XFSE I can't see a way to manually add a non-detected game. With the XFSE, It shows Game pass games but, how to I see...
  3. Add a way for players to create and publish their own games on Xbox

    in XboX Insiders
    Add a way for players to create and publish their own games on Xbox: It would be amazing if Xbox offered a way for players to create their own games directly on console — either through a dedicated app or a built-in game creation tool. Suggestions: – Create a...
  4. how to add non xbox games to xbox FSE

    in XboX Insiders
    how to add non xbox games to xbox FSE: whats the best way to add non xbox games into xbox FSE? like my own .exe games submitted by /u/Left-Yam-6166 [link] [comments]
  5. Xbox App add third-party installed games that are not steam/gog/epic

    in XboX Insiders
    Xbox App add third-party installed games that are not steam/gog/epic: Hello! I play a lot of games that are not in those "big" launchers. And the Xbox App seems to have a nice leap with the possiblity to soon have a proper handheld mode. My question now is there a...
  6. Can y'all pls add more free cloud games on Xbox app

    in XBoX Games and Apps
    Can y'all pls add more free cloud games on Xbox app: I want to play other games than fortnite cause I can't talk to friends when playing Roblox a9a94915-1344-458b-8391-3ce9f36a4f5b
  7. Permission Denied to add Gamepass game to Nvidia App

    in XBoX Games and Apps
    Permission Denied to add Gamepass game to Nvidia App: Hello, I am manually trying to add a gamepass game to the NVIDIA app. But I am getting permission denied and can't seem to circumvent it. It doesn't seem that there's a readily available answer,...
  8. I think they should add Marvel Rivals to Cloud Gaming

    in XboX Insiders
    I think they should add Marvel Rivals to Cloud Gaming: Ive been killing to play Marvel Rivals since it came out But since i have a xbox one i cant play it. submitted by /u/BigDaddyDanielThicc [link] [comments]
  9. Game add on refund

    in XBoX Games and Apps
    Game add on refund: Hello community. A couple of months ago I purchased a couple of games plus a game add on that I've either not played or used. Am I still eligible or able to request a refund for any purchases...
  10. Why is my game missing the add-on I purchased years ago

    in XBoX Games and Apps
    Why is my game missing the add-on I purchased years ago: My game add-on was removed by Microsoft and it's telling me to need to buy the add on again df6abac4-fd68-40df-8167-cef3c198b3b9