G2A Key - not being able to redownload

Discus and support G2A Key - not being able to redownload in XBoX on Consoles to solve the problem; Hello, I've bought a Forza Horizon key from G2A in December 2017. I recently upgraded my computer and during that i wiped my drives on my computer to... Discussion in 'XBoX on Consoles' started by ChestnutMaple95, May 15, 2018.

  1. ChestnutMaple95
    ChestnutMaple95 Guest

    G2A Key - not being able to redownload


    Hello, I've bought a Forza Horizon key from G2A in December 2017. I recently upgraded my computer and during that i wiped my drives on my computer to get rid of all the junk. Well my problem now is that I cannot find Forza in the XBOX app on Windows nor
    in Microsoft Store to redownload. When I try to redeem mye key again it says it is already redeemed and can't be redeemed again. The problem is that I have achievments on my account and all... Please help.

    Joppii

    :)
     
    ChestnutMaple95, May 15, 2018
    #1
  2. ChestnutMaple95
    ChestnutMaple95 Guest
    G2A Key - not being able to redownload

    Hello, I've bought a Forza Horizon key from G2A in December 2017. I recently upgraded my computer and during that i wiped my drives on my computer to get rid of all the junk. Well my problem now is that I cannot find Forza in the XBOX app on Windows nor
    in Microsoft Store to redownload. When I try to redeem mye key again it says it is already redeemed and can't be redeemed again. The problem is that I have achievments on my account and all... Please help.

    Joppii
     
    ChestnutMaple95, May 15, 2018
    #2
  3. CrazY1985
    CrazY1985 Guest
    G2A Key - not being able to redownload

    Contact official support to see why the game isn't on your account anymore.
     
    CrazY1985, May 15, 2018
    #3
  4. WPAK
    WPAK Guest

    G2A Key - not being able to redownload

    Hi there,

    be sure to check you are using the exact same credentials to log in on the Store App, since the download is linked to that specific account.

    If you can't find it, then it might be best to contact Xbox Support to see if they can double check what happened and if it's connected to the account you are using.

    To contact Xbox Support use the Phone or Microsoft Support Chat option via
    http://support.xbox.com/contact-us

    Let us know the results
     
    WPAK, May 15, 2018
    #4
  5. WPAK Win User

    G2A Key - not being able to redownload

    Hi there,

    be sure to check you are using the exact same credentials to log in on the Store App, since the download is linked to that specific account.

    If you can't find it, then it might be best to contact Xbox Support to see if they can double check what happened and if it's connected to the account you are using.

    To contact Xbox Support use the Phone or Microsoft Support Chat option via
    http://support.xbox.com/contact-us

    Let us know the results
  6. CrazY1985 Win User

    G2A Key - not being able to redownload

    Contact official support to see why the game isn't on your account anymore.
  7. Christyna64 Win User

    I bought 2 codes and they don't work

    G2A is known for selling stolen keys and they frequently have keys removed by the devs for being fraudulent. I would recommend buying your games from the Microsoft store and other reputable retailers.
  8. Farscape247 Win User

    Xbox Ban because of Keys brought online

    it is possible, as g2a only hosts sellers and some of them sell stolen keys.

    best to get from reputable retail stores or cd keys, humble etc. any sites that have varying prices are usually private sellers, they are the ones to watch out for.

    some people got keys for steam on g2a that ended up being stolen, the account were fine they just removed the game from their library. but as this is microsoft then they would probably ban your entire life from the network.
  9. Nursemorph Win User

    Error code 0x803F8007

    I got it from G2A
    If you bought it from G2A, then I'd definitely think the issue is it's not a legitimate key
Thema:

G2A Key - not being able to redownload

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