FUMING WITH XBOX ONE SUPPORT!!!!! APPROX £1200 OUT OF POCKET!!!

Lofty Who · Feb 26, 2014

@ N01 GAMER ..

If I was you I'd be ringing them.

Like Mr Badger above I know another friend that had to send his faulty console off, phoned Support, they arranged pick up etc, turnaround time was pretty good, I believe it was 8 days from when he first phoned and he was gaming again.

Daft Badger · Feb 26, 2014

A team from the U.S. wouldn't phone you about this if you live in the U.K.,it would be someone from Ireland.

John Dowding · Feb 27, 2014

It could be Bill calling to get to the bottom of this international conundrum!

xPsycoticBreakx · Feb 27, 2014

Wow OP that is dreadful,totally feel for ya m8,as i had my day one die on me,my m8 has had 4 die,all disk drive issues,i hope from gamer to gamer you get some solution.

i perchased mine form game store in cash,and when it died it was replaced in and hour and a half from the store under the initial years warrenty after calling game tech support.

I know its not a fix for your current dreadful situation,i would be livid,but in future stick with GAME.

danmonkey · Feb 27, 2014

do you not learn, you had 4 xboxs yet still bought a 500 pound console thinking it would work fine.

you cant touch microsoft stuff for atleast 6 months after its release as they like all tech firms use buyers as testers.

THE N01 GAMER · Feb 27, 2014

A support rep from new york tried to call me today on my mobile,but left no message,perhaps they will try to contact me on my landline number this evening.(fingers crossed)

Mr Boozyhead · Feb 27, 2014

Why don't you just phone them 0800 587 1102 free call from a landline and beats hanging about waiting for somebody to call you

THE N01 GAMER · Mar 26, 2014

Today is the 27th of march and im still without an xbox one!!!!!

Mr Boozyhead · Mar 26, 2014

So in all that time you have not called them ???

Lofty Who · Mar 26, 2014

^ Sorry to hear this mate.

Not sure what you have done to contact Microsoft recently but this puzzles me. I know 3 that have had to deal with Xbox Support to get their console repaired/replaced and none of them were without it for more than 9 days ( from sending it off, to receiving
it back ) so really don't know what is going on here.

I hope you get this sorted ASAP though, if it were me I'd be on the phone "right now" trying to sort it out.

Good luck.

John Dowding · Mar 26, 2014

He could have walked to Redmond and handed it in by now...

neilhorgan · Oct 31, 2018

I recently had an issue and support (UK) were great - they made a point of ringing back regularly to update and see how things were going

Mr Boozyhead

So in all that time you have not called them ???

xPsycoticBreakx

Wow OP that is dreadful,totally feel for ya m8,as i had my day one die on me,my m8 has had 4 die,all disk drive issues,i hope from gamer to gamer you get some solution.

i perchased mine form game store in cash,and when it died it was replaced in and hour and a half from the store under the initial years warrenty after calling game tech support.

I know its not a fix for your current dreadful situation,i would be livid,but in future stick with GAME.

Lofty Who

@ N01 GAMER ..

If I was you I'd be ringing them.

Like Mr Badger above I know another friend that had to send his faulty console off, phoned Support, they arranged pick up etc, turnaround time was pretty good, I believe it was 8 days from when he first phoned and he was gaming again.

DDunn

I'm not so sure i understand the situation you purchased an xbox one which you cant return to store cos of lack of stock, but you'd purchased in france so cant return it but it came with a UK power brick, but you have then had one replaced by the store,
then this 2nd one is with Microsoft now?

I'm confused. Who has your xbox one now?

xxW0LFxx TFD

Ouch, that is indeed one *** of a run of bad luck!

FUMING WITH XBOX ONE SUPPORT!!!!! APPROX £1200 OUT OF POCKET!!!