Full Xbox Live 2 week ban

I just yesterday received a 2 week ban for my second offense on Xbox live. I have had Xbox live for over 7 years now and only in the past 4-5 months have I received these bans. I cannot do anything on Xbox live AT ALL. I don't understand why the first ban
was just a communication ban and now I can't do a single thing for half a month. I want to get this sorted out but don't know what to do since the enforcement team doesn't have a number. I don't think it's right for me to get a full ban, a communication ban
would have been the right thing to do. I have sent off a review but still have heard nothing. Whereas other people get the 2 week ban only for communications...It makes no sense. I need some help here or at least someone to clear up this mess.

:)

 

100+ day communication ban, with zero notice

so, first of this month I got a double ban. Received with 2 days of each other. It was a 2 week communication ban and a 2 week gameplay ban. The communication ban was SUPPOSED to end Sunday. The gameplay ban did end today. Today I get on thinking I can play
with my friends and chat... after several.hours... I call Xbox live and the guy tells me I have an account ban until January. I received zero notice and to this second the enforcement site says the bans are fulfilled....

Anyone wanna help a day 1 Xbox live member and maybe not lose my business

 

I got another ban even though I'm currently serving one already...

Hi,

I originally got a 2 week communication ban for using language which I now see was the wrong thing to do and a 2 week communication ban perfectly warrants what I said. It's only now that I have discovered that I have been given a 2 week ban from Xbox Live
entirely even though I'm already 3 days into serving my original communication ban.

I've had Xbox live for over 8 years and have been loyal to Microsoft and Xbox for the entire duration of these 8 years and only ever received 3 bans other than this one.

What I am very confused about is how I can be given a much more severe ban on top of the ban I was already given as I thought that once I was given the communication ban, that would be that...

The 2 week ban from Xbox live really does not warrant what I did hence why I accepted the 2 week communication ban as I felt that this was a fair punishment for my actions.

Not being able to speak to my friends is something that I could easily live with but I can now no longer play any of my games as they are all multiplayer based/focused for what was a very minor offense.

Other than submitting a case review, is there absolutely anything that can be done to remove my xbox live ban but keep my communication ban (as I felt the communication ban was fair punishment)?

 

Communication suspensions are imposed due to inappropriate conduct during communication activities on Xbox Live. This suspension blocks an account from accessing any communication features on Xbox Live, including text messages, voice messages, video communications,
Skype on Xbox One, in-game chat, and party chat. Communications suspensions are issued for a specified temporary duration, often of 1, 7, or 14 days.

During a communications suspension the account may continue to access the Xbox Live service, including online multiplayer. At the conclusion of the suspension all communication functionality will be automatically restored.

If you have filed for a case review just wait for the answer from the enforcement team.

 

Yes but I'm banned from all of xbox live including multiplayer.