Full system and title audio loss, except mic input after console soak

The specs of the system are:

RCA RT2911 1,000W HDMI Home Theater System:•1,000W power

•145W x 4 and 210W x 2

•Full HDMI switching allows users to play HDMI audio from selected HDMI input, while also passing through the HDMI signal to TV

•3 HDMI inputs, 1 HDMI output

•Digital optical and coaxial audio inputs

•3 AUX audio inputs

•Line-in for connection to iPod and other portable audio products

•6.5mm headphone output

Hi there, make sure you are using a headset that is compatible with the console (check manufacturer specs). Other than that go to your audio settings and make sure your input and output is in the desired settings. so if you are using a headset with a mic
- mic input should be headset and if you want game and chat audio to be in the headset as well - select this as well.

Good luck

Thinking further about this, I'm using the mic for voice input but need chat audio to be routed via the SP/DIF output. Is that a supported setup? Previously on the 360 I needed to setup the sound to always play chat audio via the system speakers.

Hi there, ensure to select in settings your headset mic is the audio input microphone of preference and not kinect or any other input setting.

So the input is very low even when testing on Windows settings, right? Please check if the mic input is on max levels:

- Go to Start > Settings > System > Sound > Choose mic > Device Properties. Use the slider to increase mic volume.

If the issue persists after the Windows sound input is on max levels, please let me know.