Frustration w/ xbox live enforcements "shoot first make me ask later" policies

gamertag bungee86 I've been a loyal customer of Microsoft, xbox360, xbox one and xbox live for over 6 years now. Two days ago im suspended, so i call your xbox phone number only to get the run around basicly no answers other than i have to post on a forum
online.... but no i have to create a new email account, so that i can creat a new Microsoft account, so that i can ask a question on a chat forum only to receive the same generic response that i recieved in the email originally. now according to your generic
answer there might be about 25 different enfractions for you to suspend my (loyal account of six years ) two weeks for no specific reason. Now is this how you treat your customers? I insist that you right this wrong. What have i done to deserve this suspension,
other that support you and your conpany and this is how i am treated? I have read and do understand the code of conduct and i dispute the fact that i personaly on this account broke any rules of conduct on the day of suspension and the fact you cannot provide
specifics which leads me to believe you and your enforcement team has absolute power with no regard to whats right or whats wrong and furthermore your arrogance and lack of respect towards me and other customers proves all your company cares about is money.
ie trying to remove ones credit card you have to jump through mutiple hoops why make it so hard when a few security question just like entering ones credit card)I know when i am wrong and will admit it but I believe I've done nothing I insist you reinstate
my account or give me detailed information of your accusations or you can consider this loyal customer lost bungee86

:)

 

xbox live enforcements policies shoot first make us ask later

Hey there, WigglyCrowd8413! I'm very sorry to see any issues with a temporary suspension. It looks like you already created a post
here about this. Please do not create multiple threads for the same issue, as this muddles up any troubleshooting that we are looking at doing. For more information on how the forums
work, please check out
this post! Thanks for understanding.

 

xbox live enforcements policies shoot first make us ask later

Hey buddy,

Sorry to hear about your troubles, and I'm sorry to say this, but you will need to post this into another forum if you are looking for an explanation, as we're not able to provide that here The enforcement team will be able to though, you just need to
post your request in this forum:
forums.xbox.com/.../4276.aspx

Cheers

Denaz

 

For an official answer from the enforcement team, you will have to post here -

forums.xbox.com/.../4276.aspx