Frustration... "Network Quality Problems"

Discus and support Frustration... "Network Quality Problems" in XBoX Games and Apps to solve the problem; Up until a recent update, I have been able to stream Fallout 4 with minimal issues from my Xbox one in the basement to my laptop (wirelessly with my... Discussion in 'XBoX Games and Apps' started by THE WEEJ, Nov 22, 2015.

  1. THE WEEJ
    THE WEEJ Guest

    Frustration... "Network Quality Problems"


    Up until a recent update, I have been able to stream Fallout 4 with minimal issues from my Xbox one in the basement to my laptop (wirelessly with my Nighthawk router). Recently though 2-3 days ago, it seems that the Xbox app was updated (Version 11.11.19012.00000)
    because now I keep receiving a popup in the lower left of the screen that says "Network Quality Problems" and freezes the stream for about 1 to 1.5 seconds. This occurs every 2 SECONDS!!! Obviously, this makes the app completely unusable. Nothing has changed
    in my home network setup. I've reset my Xbox, router (Nighthawk) and laptop and ensured that no one else is using the network, but nothing helps improve the streaming performance. The streaming functionality for this app used to be so much better. Every
    update seems to break it even more. Is anyone else having these issues? (I have completed all the standard troubleshooting steps offered by microsoft apart from hard wiring everything to the router because that's not possible in my home)

    :)
     
    THE WEEJ, Nov 22, 2015
    #1
  2. RickZumpano
    RickZumpano Guest
    "Network Quality Problems" message

    Every time I attempt to stream a game from my XBOX One to my Windows 10 PC, I get the indication that the the Xbox one is connected. Then, the screen gets slightly darker (I can still see the app in the background) and in the bottom left corner I get a message
    saying "Network Quality Problems." I have a wired connection running from my ****/Comcast XB3 gateway to my Xbox One. All network and connection tests on the Xbox are excellent. My xbox app and graphics card drivers are up to date. Until a couple of weeks
    ago, the app worked flawlessly. Please help.
     
    RickZumpano, Nov 22, 2015
    #2
  3. MB5656
    MB5656 Guest
    "Network Quality Problems" message

    Another thing is make sure that your anti virus is not interfering with connecting to your Xbox One.
     
    MB5656, Nov 22, 2015
    #3
  4. RandelRandel
    RandelRandel Guest

    Frustration... "Network Quality Problems"

    Just bought an ASUS RT-AC87U so I can play wireless on my gaming laptop. I only get low quality when I'm lucky and then it lags really bad. My laptop is 2 meters from the router and the X1 4 meters. This sucks
     
    RandelRandel, Dec 9, 2015
    #4
  5. EndoNova
    EndoNova Guest
    One thing to try is to turn of location in the action center.
     
    EndoNova, Dec 19, 2015
    #5
  6. RandelRandel
    RandelRandel Guest
    Now both my Xbox and Laptop are wired, now its playable but still I get lots of stuttering in video and audio. Also blocks when navigating in the menu.

    Keep getting the message in the left bottom corner "Problemen met de netwerkkwaliteit" / "Network quality problems"

    Turned off location in action center. Did not help.

    Also,

    I CANT BELIEVE THAT THIS IS THE MOST SUCKY SUPPORT FORUM EVER, IT FEELS LIKE THE SUPPORT DOESN'T EVEN EXIST HERE. MOST OF THE MESSAGES GET 0 RESPONSE, WTH ????!!!!!
     
    RandelRandel, Jan 22, 2016
    #6
  7. EndoNova
    EndoNova Guest
    I too have this problem, and have had this issue for a long time. Something that helped was buying a Broadcom network card for my laptop, replacing the intel one. Apparently, the intel cards have some kind of issue with roaming. My issues are better,
    but still, every 10 minutes, I get severe lag in my stream for 5 seconds, accompanied by the error "network quality problems". It goes away and everything is perfect. I'm determined that its some service that keeps regularly using the connection for something,
    but haven't been able to figure out what it is.
     
    EndoNova, Nov 1, 2018
    #7
  8. RandelRandel Win User

    Frustration... "Network Quality Problems"

    Just bought an ASUS RT-AC87U so I can play wireless on my gaming laptop. I only get low quality when I'm lucky and then it lags really bad. My laptop is 2 meters from the router and the X1 4 meters. This sucks
  9. RandelRandel Win User

    Frustration... "Network Quality Problems"

    Now both my Xbox and Laptop are wired, now its playable but still I get lots of stuttering in video and audio. Also blocks when navigating in the menu.

    Keep getting the message in the left bottom corner "Problemen met de netwerkkwaliteit" / "Network quality problems"

    Turned off location in action center. Did not help.

    Also,

    I CANT BELIEVE THAT THIS IS THE MOST SUCKY SUPPORT FORUM EVER, IT FEELS LIKE THE SUPPORT DOESN'T EVEN EXIST HERE. MOST OF THE MESSAGES GET 0 RESPONSE, WTH ????!!!!!
  10. EndoNova Win User

    Frustration... "Network Quality Problems"

    One thing to try is to turn of location in the action center.
  11. EndoNova Win User

    Frustration... "Network Quality Problems"

    I too have this problem, and have had this issue for a long time. Something that helped was buying a Broadcom network card for my laptop, replacing the intel one. Apparently, the intel cards have some kind of issue with roaming. My issues are better,
    but still, every 10 minutes, I get severe lag in my stream for 5 seconds, accompanied by the error "network quality problems". It goes away and everything is perfect. I'm determined that its some service that keeps regularly using the connection for something,
    but haven't been able to figure out what it is.
  12. XBF Chris J Win User

    Network Quality Problems

    Hello Muzz,

    I havge split your response into it's own thread so that we may tailor support directly to you. Sorry to hear about this issue you are experiencing. This is in regards to Game streaming from Xbox one to Windows correct? Have you tried out the troubleshooting
    on these links?

    Welcome to the Xbox One Streaming Quality Solution


    Improve Xbox app for Windows 10 game streaming performance

    I would start with those links for assistance. If these do not help, please reply back here. We will be more than happy to help you out.

    Thank you!
Thema:

Frustration... "Network Quality Problems"

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