Frustrating issue when downloading/updating games.

Discus and support Frustrating issue when downloading/updating games. in XBoX Games and Apps to solve the problem; For the past week or so I have been having issues when trying to download a game or update a title and it goes over the 100% mark. Not finishing the... Discussion in 'XBoX Games and Apps' started by Blue Oddysee, Jan 26, 2016.

  1. Blue Oddysee
    Blue Oddysee Guest

    Frustrating issue when downloading/updating games.


    For the past week or so I have been having issues when trying to download a game or update a title and it goes over the 100% mark. Not finishing the download when its supposed to, then somehow downloading many more Gb's of data and wasting bandwidth. It
    started with me downloading Battlefield Hardline from EA access where it took ages to download and it went all the way up to 222%. I then had to restart the download and download 40+ GB of data all again on my internet connection that's already low when it
    comes to the average speed.

    And now there is today when I try to update Halo 5, a 3.3GB update went over the 100% mark, causing me to completely uninstall Halo 5 again. Then in an attempt to install it again it was a huge 20+ GB update to install all again including the 40 GB or so from
    the disc.

    Problem is its been downloading for hours now and its slowly crawling at 32% and the installation from the disc should have kicked in by now and I know it certainly hasn't. So again im starting to get frustrated meaning im most likely have to download this
    AGAIN.

    Im on the preview program and im on the latest build if that helps. Any help would be appreciated.

    :)
     
    Blue Oddysee, Jan 26, 2016
    #1
  2. Dark Souls - "This game's region does not match this console."

    @yuriprimecnc i dont think what you said will work.

    when it will come to downloading the game, the console will refuse to download the game.

    i know this is very frustrating and personally, i am contacting xbox regularly regarding this issue and indeed this is very frustrating and annoying.
     
    Deviled Scritch, Jan 26, 2016
    #2
  3. Blocks keep appearing,pleeeeease help.

    I'm also having this issue but only when using enchanted items, It seems that the blocks are not updating quick enough when using efficiency enchantments. That said it's not making the game unplayable (well not mine anyway), just a little frustrating. Hopefully
    4J will fix soon.
     
    NameMonkey Boy, Jan 26, 2016
    #3
  4. Frustrating issue when downloading/updating games.

    Hey there Blue Oddysee,

    I am sorry to hear you are experiencing this bug while downloading games. It has been acknowledged and a fix is currently being sought out. Here is an excerpt from WorkWombat, an official Xbox Staff member, which can be found here at

    forums.xbox.com/.../2060635.aspx:


    "As you may have noticed we are bad at math again this week! You have noticed a bug that shows when installing games the install tile shows above 100%.

    We have determined that the user experience of over 100% install is impacting all titles that are digital and have a pending/current title update. We are getting preview reports of both Halo 5 and Grand Theft Auto showing this over 100% install issue, you
    will see other titles as well reporting this error.

    The game will install correctly just let it finish and a fix is being worked on.

    Thanks for your patience and please keep on reporting feedback!"

    So just be patient as the game downloads. If it starts to go over the 100% mark, DO NOT uninstall the title. Just let it finish.

    Hope this helps!

    ~Blitz
     
    SPS-40B1869D-52C4-424D-80A4-BAB160E57F66, Jan 27, 2016
    #4
  5. SPS-40B1869D-52C4-42 Win User

    Frustrating issue when downloading/updating games.

    Hey there Blue Oddysee,

    I am sorry to hear you are experiencing this bug while downloading games. It has been acknowledged and a fix is currently being sought out. Here is an excerpt from WorkWombat, an official Xbox Staff member, which can be found here at

    forums.xbox.com/.../2060635.aspx:


    "As you may have noticed we are bad at math again this week! You have noticed a bug that shows when installing games the install tile shows above 100%.

    We have determined that the user experience of over 100% install is impacting all titles that are digital and have a pending/current title update. We are getting preview reports of both Halo 5 and Grand Theft Auto showing this over 100% install issue, you
    will see other titles as well reporting this error.

    The game will install correctly just let it finish and a fix is being worked on.

    Thanks for your patience and please keep on reporting feedback!"

    So just be patient as the game downloads. If it starts to go over the 100% mark, DO NOT uninstall the title. Just let it finish.

    Hope this helps!

    ~Blitz
  6. Dualitat Win User

    Xbox One won't Sign in + other issues (Internet is Working) [Pa.]

    I'm having the same issue, it started when I downloaded the new dashboard update. Please someone help us, it's really frustrating
  7. Time4Fun6062 Win User

    Microsoft Solitaire World Tournament

    Same issue here. Play one game and it throws me out of the Event, I downloaded the Windows update this morning, too. I get it most when it is the Free Cell Adventure, but it has happened with several of them now. Frustrating!
  8. Deviled Scritch Win User

    Dark Souls - "This game's region does not match this console."

    @yuriprimecnc i dont think what you said will work.

    when it will come to downloading the game, the console will refuse to download the game.

    i know this is very frustrating and personally, i am contacting xbox regularly regarding this issue and indeed this is very frustrating and annoying.
  9. MightyQuinn75 Win User

    Call of Duty Modern Warefare 2 "MISSING DLC PACKS"

    This is an actually issue with the game and down to Actovision, not the xbox. They are working on a fix but totally understand your frustration when we are talking such large downloads.
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Frustrating issue when downloading/updating games.

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