Frozen Home Screen

I have run into the problem that my home screen is frozen when I turn my system on. I can see the tiles for recent games and what not but the sections on each side of the home panel just have a circle load symbol but which doesn't move. I can hold down the
home button and turn the power off but I cant move around the system at all other than that. If it helps to know as well the light on the kinect does not come on either. I just turned on my xbox the other day and this is what happened.

Your help is greatly appreciated.

:)

 

Frozen home screen

Hard resets are pretty much the only advice people here know. Try another one?

 

Frozen home screen

What do you mean it opens at your home screen and then nothing? Are you stuck on the dashboard or is it a black or green screen?

If you are stuck on a black or green screen you can try the offline diagnostic tool that has helped people get passed the blank screen before:

support.xbox.com/.../system-updates-solution

 

You can try a hard reset by holding down the power button on the console for 10 seconds. If the problem persists, come back and let us know.